Business Administration jobs in Singapore

Location: Tuas, Singapore

Note: Due to Singapore statutory regulations, we will prioritize applicants who have the current right to work in Singapore and do not require Coca-Cola's sponsorship for a visa.

• 37.5-hour work week (additional hours paid as OT)
• $90 quarterly allowance for Coca Cola products
• 18 days annual leave
• Medical and Dental coverage - $400/year
• Medical & Dental coverage for self and dependents
• Two-way transportation provided
• Work hours: Morning shifts (7:30am – 4pm) or (9am – 5:30pm)

Pacific Refreshments Pte Ltd (The Coca-Cola Company) is a strategic concentrate manufacturing plant in Asia, supporting ASEAN, South Pacific, and Southwest Asia regions. We've expanded our capacity and are on a digital transformation journey to lead in digital innovation.

Pacific Refreshments Pte Ltd was awarded the ‘2020 HR Asia Best Companies to Work For’.

This key role in CPS Singapore focuses on customer engagement and order fulfillment, working closely with Business Units and Bottlers to understand market trends, manage demand, and ensure on-time delivery. The role advocates for the customer, representing their voice to improve satisfaction.

1. Demand and Order Management: Process sales orders and forecasts via E-Supply Chain and SAP, manage the order cycle, and improve forecast accuracy through collaborative planning with BU and Bottlers.
2. Sales & Operations Planning (S&OP) and Customer Service Review: Conduct regular customer visits in the South Pacific and ASEAN regions.
3. Complaint Handling: Log, acknowledge, and investigate customer complaints within 24 hours, coordinate corrective actions, and analyze trends to enhance customer satisfaction.
4. Logistics and Documentation: Ensure shipment documentation is complete, manage shipment triggers and container bookings.

• Bachelor’s Degree in Business Administration, Supply Chain, or related fields
• 3-5 years experience in Manufacturing, Customer Service, or Supply Chain roles, with knowledge of demand and order management
• Proficiency in MS Excel, Access/SQL, and SAP Query is advantageous