HUMAN RESOURCE GENERALIST

FOOD CONCEPTS GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading F&B group in Singapore is seeking an organised HR Generalist to manage HR operations, compliance with employment regulations, and enhance employee experience. This role involves overseeing onboarding and offboarding processes, managing work pass applications, and handling employee documentation. The ideal candidate will possess a Diploma or Degree in HR Management and 2–5 years of relevant experience in a similar industry. Join our collaborative team and contribute to a growing company with opportunities for professional development.

Benefits

Collaborative team culture

Opportunities for professional growth

Qualifications

• 2–5 years of HR experience, preferably in the F&B or hospitality industry.
• Strong knowledge of Singapore Employment Act and MOM regulations.
• Proficient in HRMS, especially InfoTech.

Responsibilities

• Manage onboarding process and employee records.
• Handle Work Pass applications and compliance.
• Administer employee benefits and insurance.
• Track leave applications and absenteeism.
• Coordinate performance appraisal cycles.
• Conduct exit interviews and support staff engagement.
• Ensure compliance with labour laws and prepare HR reports.

Skills

Organisational skills

Interpersonal skills

Communication skills

Multitasking

Education

Diploma or Degree in Human Resource Management

Tools

HRMS (InfoTech)

Job description

Job Description

We are seeking an organised and hands‑on HR Generalist to support the full spectrum of HR operations within our growing F&B group. This role will manage day‑to‑day HR activities, ensuring smooth employee experience and compliance with Singapore employment regulations.

Key Responsibilities

1. Onboarding & Offboarding

• Manage end‑to‑end onboarding process, prepare offer letters, employment contracts, staff personal file, uniform & locker assignment, Info-Tech system setup, and orientation briefing.
• Handle offboarding matters including exit interviews, clearance forms, final payment computation, and return of company property.
• Maintain complete and accurate employee records in HR system and personnel files.

2. Work Pass & MOM Matters

• Manage applications, renewals, and cancellations of Employment Passes, S Passes, and Work Permits through EP Online.
• Monitor quota availability and maintain compliance with MOM regulations.
• Liaise with agencies or MOM on pass‑related appeals and documentation.

3. HR Operations & Documentation

• Prepare employment letters, confirmation letters, contract renewals, and LOAs (Letter of Appointment / Amendment / Incentive / Warning, etc.).
• Maintain and update HR databases (Info-Tech or similar) for employee information, attendance, and leave.
• Handle insurance enrollment, medical claims, and staff benefits administration.

4. Leave & Attendance Management

• Ensure proper recording of leave applications (Annual, Sick, Unpaid, etc.) and MC submissions.
• Track absenteeism, verify medical certificates, and ensure policy compliance.

5. Performance Management

• Coordinate performance appraisal cycles and compile appraisal results.

  6. Employee Engagement & Relations

  • Conduct exit interviews and analyse turnover reasons to propose retention strategies.
  • Support HR events and staff engagement initiatives (team building, festive gatherings, etc.).
  • Handle employee grievances or disciplinary issues with confidentiality and professionalism.

  7. Compliance & Reporting

  • Ensure HR policies and practices comply with Singapore labour laws and company policies.
  • Prepare HR reports for management (headcount, turnover, leave reports, etc.).

  Requirements

  • Diploma or Degree in Human Resource Management, Business Administration, or equivalent.
  • 2–5 years of HR experience, preferably in the F/B or hospitality industry.
  • Strong knowledge of Singapore Employment Act and MOM regulations.
  • Proficient in HRMS, especially InfoTech.
  • Excellent interpersonal, communication, and multitasking skills.

  Why Join Us

  • Be part of a growing F&B group with multiple restaurant concepts.
  • Collaborative team culture and supportive management.
  • Opportunities for professional growth and HR career development.