Healthcare Operations Manager

Buddhist Compassion Relief Tzu Chi Foundation; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A charitable organization in Singapore is seeking a Healthcare Operations Manager to oversee its Medical Mission, focusing on palliative care and community health initiatives. The role involves supporting the General Manager, spearheading partnerships and fundraising, and ensuring effective programme delivery. The ideal candidate must have a minimum of a Bachelor's Degree and substantial experience in the non-profit sector. This position requires excellent communication and stakeholder engagement skills, with a commitment to the organization's mission.

Qualifications

• Minimum 7 to 10 years of professional experience with 3 to 5 years in a managerial role.
• Strong understanding of the Singapore non-profit sector.
• Excellent coordination abilities in stakeholder engagement.

Responsibilities

• Support the General Manager in overseeing healthcare programme performance.
• Build strategic partnerships to support healthcare initiatives.
• Oversee timelines and deliverables for healthcare-related projects.

Skills

Stakeholder engagement

Project management

Healthcare administration understanding

Collaborative work

Education

Bachelor’s Degree in Healthcare Administration, Public Health, Business Administration, Non-Profit Management, or related field

Job description

The Healthcare Operations Manager will support the General Manager in overseeing the Medical Mission of Tzu-Chi Foundation (Singapore), including palliative care and community health initiatives. This role works closely with the Head of Medical Services to ensure effective programme delivery, governance, and alignment with organisational priorities. In addition, the position drives partnerships and fundraising efforts to strengthen healthcare initiatives and supports cross-functional projects within the CEO Office.

Job Responsibilities

Healthcare Oversight and Coordination

• Assist the General Manager in monitoring healthcare programme performance, budgets and compliance.
• Work closely with the Head of Medical Services to ensure operational efficiency and resolve challenges.
• Facilitate communication between the CEO Office and medical team for alignment on organisational goals.
• Support evaluation and sustainability planning for new healthcare initiatives.

Partnerships and Fundraising

• Build strategic partnerships with corporates, healthcare organisations and community groups to support healthcare initiatives.
• Collaborate with fundraising teams to design and implement campaigns that secure resources for healthcare and related programmes.
• Represent the organisation in external engagements and advocacy efforts related to healthcare.

Organisational Support and Special Projects

• Act as a liaison between the CEO Office and internal departments to ensure smooth execution of organisational priorities.
• Oversee timelines and deliverables for healthcare-related projects and cross-functional initiatives.
• Support crisis management and organisational risk mitigation efforts.

Leadership and Team Collaboration

• Provide guidance and support to project teams working on healthcare and partnership initiatives.
• Foster a collaborative, mission-driven culture across departments.

Job Requirements

• Minimum of a Bachelor’s Degree in Healthcare Administration, Public Health, Business Administration, Non-Profit Management or a related field.
• 7 to 10 years of professional experience, with at least 3 to 5 years in a managerial capacity.
• Strong understanding of the Singapore non-profit sector and local charity landscape.
• Excellent coordination and stakeholder engagement abilities.
• Demonstrated capacity to work independently and collaboratively within a team.
• Alignment with Tzu-Chi Foundation (Singapore)’s mission, values, and principles.
• Familiarity with palliative care or community health programmes is an advantage.