Account Executive jobs in United Kingdom

General Manager – Sales & Operations (Departmental / Mini Mart Store)

Key Responsibilities:

1. Sales Strategy & Revenue Growth

o Analyze daily, weekly, and monthly sales reports to identify trends and opportunities.

o Develop and implement strategic sales plans to achieve revenue targets and improve overall store profitability.

o Initiate seasonal, weekend, and special event promotions to boost footfall and sales volume. o Drive upselling and cross-selling strategies to increase average transaction value.

2. Productivity & Store Performance

o Monitor and enhance daily sales productivity through staff engagement and effective floor management.

o Set clear performance goals and KPIs for sales and operational staff. o Conduct regular performance evaluations and implement corrective measures when required.

3. Advertising, Promotions & Merchandising

o Conceptualize and execute attractive advertising and promotional campaigns both online and offline.

o Oversee in-store promotional displays, ensuring effective product visibility and customer engagement.

o Coordinate with the marketing team to develop flyers, banners, digital content, and promotional messaging.

4. Customer Experience & Community Engagement

o Ensure exceptional customer service standards across all touchpoints.

o Handle customer complaints and feedback with efficiency and professionalism.

o Represent the store at local community events and networking functions to build brand presence.

5. Inventory & Supply Chain Management

o Manage stock levels and maintain optimal inventory through effective forecasting and reordering strategies.

o Update stock quantity daily, and enforce stock rotation to minimize wastage and ensure freshness.

o Establish and maintain minimum order quantities (MOQ) to ensure item availability without overstocking.

o Collaborate with suppliers to procure grocery items such as rice, grains, dry fruits, dairy, and frozen products.

6. Vendor & Supplier Coordination

o Develop strong relationships with vendors to negotiate pricing, delivery schedules, and service quality.

o Evaluate supplier performance and explore alternate vendors to ensure cost efficiency and product quality.

7. Staff Management & Training

o Recruit, train, and mentor store staff to foster a productive and customer oriented team culture.

o Schedule staff shifts, assign responsibilities, and ensure compliance with operational protocols.

o Conduct regular training on product knowledge, sales techniques, inventory processes, and customer service.

8. Operational Excellence & Compliance

o Oversee day-to-day store operations, ensuring smooth and efficient functioning.

o Maintain compliance with health, safety, hygiene, and labor regulations.

o Ensure timely execution of store duties and adherence to corporate guidelines and standards.

9. Technology & Reporting

o Utilize POS systems and inventory management system to monitor sales, stock levels, and operational metrics.

o Generate actionable reports for management and implement continuous improvement initiatives.

10. Cost Control & Budgeting

o Monitor operating expenses and implement cost-saving measures to maintain budget efficiency.

o Optimize resource allocation and manage store utilities, waste, and shrinkage.

Requirements:

• Bachelor’s degree (Preferred)

• Minimum 8-10 years of experience in Super Market / Departmental Store Sales & Management experience

• Experience in developing and executing sales strategies

• Excellent communication skills (written and verbal)

• Must be a responsible team player, punctual, and reliable

Job Type: Full-time

Pay: $7,000.00 - $9,000.00 per month

Education: • Bachelor's or equivalent (Preferred)

Experience: • Retail Sales Minimum 8-12 Years (Preferred)

Work Location: Singapore