Travel-Jobs in Malaysia

Entity: People, Culture & Communications

Job Family Group: HR Group

Job Description:

Role Synopsis

The ER Advisory Manager provides people & culture (P&C) support to Line Managers, focusing on Employee Relations (ER) advice, ER case management, complex ER policy guidance, support for investigations, and broader reactive employee relations processes and procedures. This role includes leading and coaching a team of co-located Employee Relations Specialists and acting as a span-breaker for the ER Manager. The role requires a good understanding of the business and population supported, as well as foundational knowledge of country/regional specific employment laws.

Key responsibilities include delivering reliable, compliant, and secure P&C Employee Relations guidance, providing business-facing consultation and advice, demonstrating standard processes, and acting as a point of escalation for complex queries. The role also involves coaching and guiding ER Specialists to enhance service quality and collaboration within the team.

Role Purpose

Provides P&C support to Line Managers focused on ER advice, ER case management, complex ER policy guidance, support for investigations, and broader reactive employee relations processes and procedures.

Role Accountabilities

1. Deliver reliable, compliant, and secure P&C Employee Relations guidance and process in support of the business.
2. Provide business-facing consultation and advice to business leaders focused on ER advice, ER case management including country-specific grievances, disciplinaries, underperformance cases, complex ER case management, support for investigations, and broader reactive employee relations processes and procedures.
3. Good understanding of the business and population they support.
4. Develop basic understanding of country/regional specific employment laws impacting employee relations activities and policies.
5. Leverage standard methodologies and identify efficiencies and opportunities for alignments by connecting across P&C teams. Responsibility to find opportunities to improve the knowledge base - either for customers or internal use.
6. Act as a point of escalation for complex queries that were not resolved by the team or require further guidance and clarification.
7. Coach and guide ER Specialists to enhance quality of service provision, foster efficiency and teamwork within the team, provide timely feedback.

Required Qualifications

• Bachelor's degree or equivalent experience in Business Administration, Human Resources, or other relevant field.

Essential Experience and Job Requirements

• More than 8 years of relevant P&C experience.
• Foundational knowledge of HR solutions and Employee Relations.
• Proficient in using CRM systems.
• Proficient in using MS Office.
• Proficient in using Reporting & Analytics tools.
• Breadth and depth across the HR technical areas and able to provide professional advice and act as a mentor to others in most of the areas.
• Experienced in Employee Relations and case-work.
• Experience in Human Resources, proven capability and experience in delivering talent management, ER, track record of effective partnering, consider business needs and link value to business results.
• Solid understanding of relevant labor legislation and regulations.
• Experience with organizational change and working in a matrixed organisation.

Travel Requirement: No travel is expected with this role.

Relocation Assistance: This role is not eligible for relocation.

Remote Type: This position is a hybrid of office/remote working.

At bp, we provide the following environment and benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued.
• Possibility to join our social communities and networks.
• Learning opportunities and other development opportunities to craft your career path.
• Life and health insurance, medical care package.
• And many other benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.