Ticketing Executive

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading travel services company in Kuala Lumpur is seeking a travel agent to manage corporate ticketing sales and provide comprehensive travel solutions. The ideal candidate will possess a diploma in tourism and have 1-2 years of experience in reservation and ticketing, particularly using GDS systems like AMADEUS. Strong communication skills in English and Bahasa Malaysia are essential to support clients in their travel needs. This is an excellent opportunity for those passionate about the travel and hospitality sector.

Qualifications

• Proficient in handling corporate and government travel bookings.
• Minimum 1-2 years of experience in Reservation & Ticketing.
• Good written and spoken communication skills in English and Bahasa Malaysia.

Responsibilities

• Develop corporate ticketing sales function and work independently.
• Manage all aspects of travel agency operations.
• Provide expert knowledge on flight routings, accommodation, and visa requirements.
• Make reservations using the GDS system.
• Provide support for amending or cancelling reservations.
• Handle emergency ticketing matters promptly.

Skills

Good communication

Attention to detail

Interpersonal skills

Education

Diploma in Tourism or related studies

Tools

AMADEUS

Job description

Responsibilities

• Responsible for developing corporate ticketing sales function and able to work independently


• Handle all aspects of travel agency operations including managing travel bookings/quotations


• Provide expert knowledge to different clientele in areas of flight routings, accommodation requirements, Visa requirements, car rental, and other related travel services


• Able to make reservations ticketing who familiar with the GDS system, especially in AMADEUS


• Good communication and ability to handle booking for Corporate & Government Clients


• Provide support to customers who may need to amend or cancel a reservation


• Able to handle emergency ticketing matters promptly


• To perform any other ad hoc task as assigned by the superior

Requirements

• Diploma in the Tourism industry or related studies in Travel Agency.


• Good attitude and Passionate for the travel, tourism, and hospitality sector


• Minimum 1-2 years of working experience in Reservation & Ticketing


• Experience in the Travel industry and visa processing


• Good written and spoken communication skills in English and B/ Malaysia.


• Attention to detail and flexible working hours.


• Proactive and motivated team player with good interpersonal skill