Service Adviser jobs in Malaysia

• Perform daily remote monitoring of solar PV systems using designated monitoring platforms.
• Flag performance anomalies and assist in diagnosing underperformance or equipment failures.
• Ensure that the PV systems are performing in line with SEDA performance standards and internal KPIs and performance guarantee provide to clients.

• Assist in carrying out scheduled and corrective maintenance tasks.
• Support on-site troubleshooting under the guidance of senior engineers or supervisors or manager.
• Coordinate with contractors or service teams for third-party maintenance where required.

• Prepare and maintain e-Service Maintenance Reports, System Checking Checklists, and Corrective Maintenance Reports according to ISO standards.
• Conduct and document Toolbox Meetings before site mobilization using the company’s Toolbox Meeting form.
• Ensure timely submission and proper filing of all O&M reports (soft and hard copies) as per company documentation standards. Including customer survey form for continuous improvement.

• Liaise with internal teams (Technical, Project, Supply Chain, HSE) and external parties (clients, subcontractors) to coordinate maintenance schedules and site access.
• Provide timely updates on site issues, actions taken, and status of works.

• Assist in managing tools and materials required for site maintenance.
• Keep track of spare parts usage and flag replenishment needs to the supervisor.
• To ensure all testing equipment is in good condition and properly calibrated in accordance with ISO requirements.

• Assist in the handover process from the Project team to the O&M team following PV system energization or issuance of Certificate of Practical Completion (CPC).
• Participate in site walkthroughs, documentation review, and asset listing to ensure a smooth transition to O&M phase.
• Verify readiness of system monitoring, as-built documentation, and system access credentials as part of the handover package.
• Ensure that settings are correctly configured for all new and existing projects to ensure optimal solar PV energy production.

• Follow all company safety protocols and participate in HSE briefings.
• Support compliance with Suruhanjaya Tenaga (ST) requirements and other regulatory bodies related to solar system operation.

• Participate in technical training sessions and on-the-job learning provided by the company.
• Continuously improve technical knowledge of solar PV technology, equipment, and industry standards.

Academic Qualification:

• Candidate must possess at least a Bachelor’s Degree in Electrical (Power) Engineering or equivalent.
• Candidates who possess Competency Certification, i.e.; Registered Electrical Energy Manager, Competent Electrical Supervisor or Chargeman certificate will add advantage.
• Candidates who are working on their Professional Certification i.e.; Professional Engineer, Competent Electrical Engineer, Competent Electrical Supervisor are strongly encouraged to apply.

Experiences:

• At least 1-3 years of experience in solar asset or facilities management and has experience leading O&M team.
• Strong technical knowledge of solar PV systems, including components, electrical systems, and monitoring equipment.
• Technical understanding regarding AC and DC supply and NEM & Self-consumption system.
• Knowledge of performance monitoring and data analysis techniques for solar PV systems.
• Ability to define issues, analyse problems, evaluate remedial actions and able develop logical conclusions.
• Self-motivated, able to work with little supervision and have strong teamwork spirit.
• Strong leadership and communication skills to manage teams and interact with stakeholders.
• Familiarity with software tools for performance monitoring and reporting.