CME - Meeting Services Support, Associate Specialist

MSD; Selangor; Hybrid; MYR 30,000 - 50,000; Full time

Job summary

A leading pharmaceutical company in Malaysia is looking for an Associate Specialist to support meeting services. Responsibilities include managing agreements and compliance for global meetings and congresses, ensuring timely financial processing, and collaborating with stakeholders. Candidates should have a Bachelor's Degree and ideally some experience in basic accounting, with strong MS Excel and communication skills. This position offers a hybrid work environment and encourages fresh graduates to apply.

Qualifications

• Minimum of 1 year experience in basic accounting or P2P/O2C/R2R.
• Able to speak, read & write in English.
• Fresh graduates encouraged to apply.

Responsibilities

• Support operational execution for global meeting and congress financial process.
• Prepare agreements for Healthcare Professionals.
• Ensure timely processing of payments and reconciliations.

Skills

Basic accounting

Intermediate MS Excel

Experience with SAP

Customer Experience Management

Client Management

Education

Bachelor’s Degree in Business Administration, Science, Economy, Accounting, Finance

Tools

SAP

Power BI

SharePoint

Job description

CME - Meeting Services Support, Associate Specialist

Our company’s Business Service Centers (BSCs) are located across three regions (Americas, Europe, and Asia) and are responsible for the timely and efficient delivery of standardized, global financial processes. The BSCs will be responsible for the execution and delivery of a broad range of financial services and processes across our company’s business divisions and markets.

The Associate Specialist for Meeting Services Support is responsible for supporting the end‑to‑end meeting process preparation for congress meetings & sponsorship from meeting creation to closure. This includes meeting creation, vendor creation/maintenance, PO creation, contract agreement preparation, meeting compliance review, reconciliations and payments. The Associate Specialist for Meeting Reconciliation & Payment ensures adherence to compliances & controls that are in line with all company’s policies and guidelines related to meetings and congresses.

Job Description and Responsibilities

• Support operational execution for global meeting and congress financial process from agreements preparation & compliance review to payment to reconciliation, in given scope of countries.
• Support the global meeting and congress financial process from payment to reconciliation.
• Prepare agreements for Healthcare Professionals and Organizations prior to the event based on available templates.
• Ensure that all payments, reconciliation files and journals are processed in a timely manner and according to our company’s financial processes, when required.
• Work closely with Travel, Meetings, Card & Fleet (TMC&F) Regional leads and Process Excellence, local business, finance partners and other stakeholders in support of the global meeting and congress financial process.
• Work closely with the Meeting Planning Agency (MPA) to facilitate payments for congresses and meetings.
• Maintain and continuously update process documentation (Standard Operating Procedures); understand global congress related SOPs and relevant policies.
• Champion new procedures and re‑engineer processes to support and drive continuous improvement and ensure processes meet business objectives as efficiently as possible; stabilize new incoming scope of work during Hypercare period.
• Handle inquiries as needed & resolve operational issues in a timely and satisfactory manner.
• Demonstrate professionalism, meticulousness and attention to detail in dealing with colleagues, internal clients and suppliers.
• Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested.

Qualifications

Education:

• Bachelor’s Degree in Business Administration, Science, Economy, Accounting, Finance, or any other related disciplines.

Skills Required:

• Minimum of 1 year of work experience in basic accounting or P2P/O2C/R2R or Fresh Graduate are encouraged to apply.
• Intermediate MS Excel skills (Excel, Power Apps, Power BI, PowerPoint, SharePoint)
• Language requirements: Able to speak, read & write in
  • English
  • Other language e.g., Mandarin, Japanese etc. will be added advantages.
• Experience with SAP (Concur, Shopping/Purchase Order, and Payment Portal Requests), Ariba, Service Now.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements: Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills: Adaptability, Business Administration, Business Performance Management, Business Support, Client Management, Communications Support, Contract Management, Credit Management, Customer Experience Management, Customer Technical Support, Drafting Agreements, Financial Accounting Controls, Financial Advising, Financial Operations, Global Financial Markets, Human Resources (HR) Shared Services Advisory, Invoice Processing, IT Infrastructure Support, Management Process, Operational Execution, Operations Coordination, Preparation of Financial Reports, Process Flow Documentation, Process Improvements, {+ 5 more}

Preferred Skills:

Job Posting End Date: 08/28/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R359212

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.