Retail jobs in United States

Job Openings Store Manager (Fashion store based in Bukit Jalil)

Job Summary:

We are seeking an experienced and results-driven Store Manager to lead our fashion store in Pavilion Bukit Jalil. The ideal candidate will be responsible for overseeing all aspects of store operations, achieving sales goals, managing a high-performing team, and ensuring the store represents our brand's image and values.

Key Responsibilities:

1. Sales Performance
   • Achieve and exceed sales targets and profitability goals for the store.
   • Monitor sales performance metrics (KPI) such as daily revenue, conversion rates, and average basket size.
   • Implement sales strategies and in-store promotions to drive revenue growth.
2. Store Operations Management
   • Manage all day-to-day store operations, including opening and closing procedures, cash handling, and POS system accuracy.
   • Ensure stock levels are maintained, conduct regular inventory counts, and manage replenishment to avoid overstock or stockouts.
   • Maintain compliance with company policies and ensure a clean, organized, and visually appealing store environment.
3. Customer Experience
   • Deliver excellent customer service to ensure a premium shopping experience for every customer.
   • Handle customer inquiries, feedback, and complaints in a professional and timely manner.
   • Lead by example to ensure the team provides personalized and engaging service.
   • Recruit, train, and develop a team of sales associates.
   • Set clear goals, provide performance feedback, and foster a positive work environment.
   • Create and manage staff schedules to ensure optimal coverage and productivity.
4. Brand Representation
   • Act as a brand ambassador by promoting stores values and unique fashion style.
   • Maintain high visual merchandising standards to reflect the brands identity.
   • Collaborate with marketing teams to execute in-store events or campaigns.
5. Reporting & Communication
   • Submit daily, weekly, and monthly sales reports to the business owner or regional manager.
   • Provide insights on market trends, customer preferences, and competitor activity.
   • Communicate effectively with the team to align goals and ensure smooth operations.

Key Requirements:

Qualifications:

• Diploma or Degree in Retail Management, Business Administration, or a related field.

Experience:

• At least 3-5 years of experience in retail management, preferably in the fashion or apparel industry.
• Proven ability to meet sales targets and manage store operations.

Skills:

• Strong leadership, communication, and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Proficient in retail management software and Microsoft Office (Excel, Word, PowerPoint).

Personal Attributes:

• Passionate about fashion and keeping up with trends.
• Results-oriented and proactive in identifying solutions.
• Strong organizational skills and ability to multitask.

Interested candidates please apply online or share your resume to revathiy@talentrecruit.com.my