Fragrance Advisor & Beauty Concierge

LUXASIA; Bayan Lepas; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading fragrance retailer in Penang is seeking customer service representatives to handle enquiries, recommend products, and assist in retail operations. The ideal candidate has retail experience, strong customer service skills, and a pleasant disposition. Proficiency in Mandarin is preferred to communicate effectively with customers. This role offers a dynamic environment with opportunities for growth.

Qualifications

• Relevant retail experience in fragrance products.
• Willingness to commit to retail operational hours.
• Pleasant disposition and well-groomed appearance.

Responsibilities

• Attend to customer requests and enquiries on fragrance products.
• Recommend the ideal fragrance product to customers.
• Maintain good relationship with customers to build loyalty.
• Assist in stock take and retail operations.
• Involved in new beauty products launches and events.

Skills

Customer service skills

Sales orientation

Communication skills in English

Proficiency in Mandarin

Job description

A leading fragrance retailer in Penang is seeking customer service representatives to handle enquiries, recommend products, and assist in retail operations. The ideal candidate has retail experience, strong customer service skills, and a pleasant disposition. Proficiency in Mandarin is preferred to communicate effectively with customers. This role offers a dynamic environment with opportunities for growth.