Freelance Luxury Watch Brand Evaluator

CXG; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Part time

Job summary

A leading customer experience firm is seeking a Watch Brand Evaluator in Kuala Lumpur. This freelance role involves assessing customer experiences in luxury watch retail to provide valuable insights that enhance service quality. Candidates must be 30 or older and current customers of premium brands. Enjoy flexible hours with compensation based on the complexity of missions. Join and help shape the future of luxury watch retail.

Benefits

Flexible Schedule

Frequent Assignments

Compensation for evaluations

Qualifications

• Must be 30 years of age or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Responsibilities

• Select your missions – Choose assignments that align with your interests and availability.
• Visit luxury watch boutiques – Discreetly engage with staff, observe their knowledge, attentiveness, and product presentation.
• Evaluate the full experience – Assess the full client journey from ambiance to post-sale service.
• Report your insights – Submit structured feedback through our CXG Live platform.

Skills

Attention to detail

Customer service experience

Organizational skills

Job description

A leading customer experience firm is seeking a Watch Brand Evaluator in Kuala Lumpur. This freelance role involves assessing customer experiences in luxury watch retail to provide valuable insights that enhance service quality. Candidates must be 30 or older and current customers of premium brands. Enjoy flexible hours with compensation based on the complexity of missions. Join and help shape the future of luxury watch retail.