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Become a Luxury Brand Evaluator in Johor Bahru, Malaysia
Zusammenfassung
A global leader in customer experience is seeking a Luxury Brand Evaluator in Johor Bahru, Malaysia. In this freelance position, you will assess customer experiences at luxury brands, providing valuable feedback. The role offers flexible hours and opportunities to engage both in-store and online. No prior experience required, just a passion for customer service and a reliable presence. Enjoy rewarding assignments with prestigious luxury brands.
Leistungen
Qualifikationen
- Must be 18 years of age or older.
- Current customer of premium and luxury brands.
- Punctual, organized, and reliable.
Aufgaben
- Choose your assignments based on personal preferences.
- Engage with sales associates in stores or online.
- Observe and evaluate customer experience.
- Provide feedback through questionnaires.
Kenntnisse
Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more!
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
- Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
- Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
- Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
- Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy
- Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
- Choose your assignments - align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully - check the ambiance, service quality, and overall customer experience.
- Provide honest feedback - use our platform to share your observations through questionnaires.
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
- Must be 18 years of age or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
- This is a freelance, project-based position
- Flexible working hours
- Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.