Sales Team Lead: Drive Results & Customer Experience

Crocs, Inc.; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading footwear company in Malacca City seeks a Sales Team Lead to enhance customer experiences and drive sales. The role involves managing store operations, training staff, and delivering exceptional service through the C.H.A.R.M. model. The ideal candidate will possess 2-3 years of retail experience, strong leadership skills, and flexibility in scheduling. Join a dynamic team dedicated to creating a welcoming environment for customers and colleagues alike. This position offers great growth opportunities in a fast-paced retail setting.

Qualifications

• 2 – 3 years of total retail experience, preferably in a leadership role.
• Demonstrated leadership with a focus on empowering team results.
• Proven written and verbal communication skills.

Responsibilities

• Deliver outstanding service using the C.H.A.R.M. service model.
• Coordinate and prioritize store deadlines.
• Support team members in daily retail operations.

Skills

Leadership abilities

Communication skills

Customer service

Flexibility

Job description

A leading footwear company in Malacca City seeks a Sales Team Lead to enhance customer experiences and drive sales. The role involves managing store operations, training staff, and delivering exceptional service through the C.H.A.R.M. model. The ideal candidate will possess 2-3 years of retail experience, strong leadership skills, and flexibility in scheduling. Join a dynamic team dedicated to creating a welcoming environment for customers and colleagues alike. This position offers great growth opportunities in a fast-paced retail setting.