Remote Operations Account Manager

Medium; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading technology partner is seeking a Client Partner in Malaysia. This remote role is vital for expanding revenue across high-priority merchant accounts. You will engage with DTC brands, strategizing to enhance their business models for success in international markets. Your contributions will ensure preferred fulfillment solutions while fostering merchant growth. Ideal candidates have 5+ years in strategic account management and experience in ecommerce or retail environments, offering competitive compensation and professional growth opportunities in a remote work setting.

Benefits

Competitive compensation package

Equity opportunities

Comprehensive benefits

Remote-first work environment

Opportunities for professional growth

Qualifications

• 5+ years of experience in strategic account management or expansion sales.
• Proven track record of driving revenue growth within existing accounts.
• Experience in ecommerce, DTC, or retail environments.

Responsibilities

• Drive merchant growth by identifying opportunities for operational improvements.
• Win share of wallet by positioning our partner as the preferred fulfillment provider.
• Facilitate international market expansion for merchants across a global network.

Skills

Strategic account management

Revenue growth

Ecommerce experience

Executive-level relationship management

Commercial acumen

Consultative mindset

CRM proficiency

Tools

HubSpot

Gong

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Partner - REMOTE. This role is essential in driving the expansion revenue for our partner's high-priority merchant accounts. You will engage with DTC brands to foster growth by understanding their unique operations and challenges. With a portfolio of 10-15 accounts, you will strategize ways to enhance their business models and position them for success in international markets. Your contribution will ensure that our partner remains the preferred fulfillment solution for these brands. As you help merchants excel, you will also be pivotal in our partner's growth journey, creating meaningful impacts across the logistics landscape.

Accountabilities

• Drive merchant growth by identifying opportunities for operational improvements.
• Win share of wallet by positioning our partner as the preferred fulfillment provider.
• Facilitate international market expansion for merchants across a global network.
• Activate additional services to enhance client satisfaction and operations.
• Build executive relationships with key decision-makers within accounts.
• Partner with Client Success to ensure effective account strategy and execution.
• Own expansion revenue targets and manage forecasting and pipeline.
• Contribute to best practices and refine growth strategies within the team.

Requirements

• 5+ years of experience in strategic account management or expansion sales.
• Proven track record of driving revenue growth within existing accounts.
• Experience in ecommerce, DTC, or retail environments.
• Strong capability in managing executive-level relationships.
• Excellent commercial acumen to identify and translate growth opportunities.
• Consultative mindset with deep curiosity about business operations.
• Proficient with CRM and sales tools (e.g., HubSpot, Gong).

Benefits

• Competitive compensation package.
• Equity opportunities.
• Comprehensive benefits.
• Remote-first work environment with occasional team events.
• Opportunities for professional growth and leadership advancement.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!