Sales Team Lead: Drive Results & Customer Experience

Crocs, Inc.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global footwear brand located in Kuala Lumpur, Malaysia, is seeking a Sales Team Lead to enhance customer service and drive sales. The role involves overseeing daily store operations, mentoring team members, and fostering a dynamic retail environment. Ideal candidates will possess 2-3 years of retail experience, strong leadership qualities, and effective communication skills. The company embraces diversity and offers flexibility in work arrangements, contributing to a vibrant workplace culture.

Qualifications

• 2 – 3 years of retail experience, preferably in a leadership role.
• Demonstrated leadership abilities with a passion for team results.
• Proven communication skills with various stakeholders.

Responsibilities

• Deliver outstanding service using the C.H.A.R.M. service model.
• Coordinate and meet store deadlines while supporting team execution.
• Lead by example and improve personal sales performance through collaboration.

Skills

Retail experience

Leadership abilities

Communication skills

Flexibility in work schedule

Job description

A global footwear brand located in Kuala Lumpur, Malaysia, is seeking a Sales Team Lead to enhance customer service and drive sales. The role involves overseeing daily store operations, mentoring team members, and fostering a dynamic retail environment. Ideal candidates will possess 2-3 years of retail experience, strong leadership qualities, and effective communication skills. The company embraces diversity and offers flexibility in work arrangements, contributing to a vibrant workplace culture.