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Business Development Manager
Résumé du poste
A recruitment agency is seeking a Business Development Manager in Malaysia, Penang. The successful candidate will be responsible for generating revenue, managing customer relationships, and improving sales processes. Must have a Bachelor's degree in Business or Marketing and a proven sales track record. Offering a competitive salary of up to RM 15,000, with additional benefits.
Qualifications
- Proven sales track record.
- Experience as a Business Development Manager or in a similar role.
- Coverage area: Northern region.
Responsabilités
- Generate revenue through market potential development.
- Manage customer relationships and feedback.
- Prepare performance management reports.
- Implement quality management systems.
Connaissances
Formation
- Business Development and Sales & Marketing
- Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending relevant projects.
- Developing marketing strategies with action plans to penetrate new markets.
- Increasing revenue by identifying new opportunities for unmet customer needs.
- Developing sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face-to-face meetings, building and maintaining a healthy sales pipeline.
- Drive the entire sales process: prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion.
- Respond quickly and effectively to all sales enquiries and follow up diligently with those enquiries.
- Customer Relationship Management
- Managing existing accounts and creating deeper relationships with existing customers, influencers and specifiers.
- Respond to and handle customer feedback (including complaints) and communicate with customers regarding their feedback and complaints; work with responsible departments to resolve customer complaints.
- Monitor customer satisfaction through surveys and propose areas of improvement.
- Performance Management
- Prepare and submit performance management reports to Managing Director.
- Identify areas of improvement based on the performance management report.
- Quality Management System
- Ensure effective implementation of company policy and departmental standard operating procedures.
- Promote improvement in the Business Development department.
- Support other internal customers in operations to ensure products and services meet customer and other interested party requirements.
- Ensure proper document and record keeping in Commercial and QS departments.
- Bachelor's degree in Business, Marketing or a related field
- Proven sales track record
- Proven experience as a Business Development Manager or in a similar role
- Coverage area: Northern region
Interested candidates please apply online or email to revathiy@talentrecruit.com.my
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.