Business Development Manager

Talent Recruit; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency is seeking a Business Development Manager in Malaysia, Penang. The successful candidate will be responsible for generating revenue, managing customer relationships, and improving sales processes. Must have a Bachelor's degree in Business or Marketing and a proven sales track record. Offering a competitive salary of up to RM 15,000, with additional benefits.

Qualifications

• Proven sales track record.
• Experience as a Business Development Manager or in a similar role.
• Coverage area: Northern region.

Responsibilities

• Generate revenue through market potential development.
• Manage customer relationships and feedback.
• Prepare performance management reports.
• Implement quality management systems.

Skills

Sales development

Customer relationship management

Market analysis

Education

Bachelor's degree in Business or Marketing

Job description

Company Background: Commercial Interior Design

Position: BD Manager

Location: Penang

Working Day: Mon - Fri (8:00 am - 6:00pm)

Salary: up to RM 15,000 (Open for discussion)

Responsibilities

1. Business Development and Sales & Marketing
   • Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending relevant projects.
   • Developing marketing strategies with action plans to penetrate new markets.
   • Increasing revenue by identifying new opportunities for unmet customer needs.
   • Developing sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face-to-face meetings, building and maintaining a healthy sales pipeline.
   • Drive the entire sales process: prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion.
   • Respond quickly and effectively to all sales enquiries and follow up diligently with those enquiries.
2. Customer Relationship Management
   • Managing existing accounts and creating deeper relationships with existing customers, influencers and specifiers.
   • Respond to and handle customer feedback (including complaints) and communicate with customers regarding their feedback and complaints; work with responsible departments to resolve customer complaints.
   • Monitor customer satisfaction through surveys and propose areas of improvement.
3. Performance Management
   • Prepare and submit performance management reports to Managing Director.
   • Identify areas of improvement based on the performance management report.
4. Quality Management System
   • Ensure effective implementation of company policy and departmental standard operating procedures.
   • Promote improvement in the Business Development department.
   • Support other internal customers in operations to ensure products and services meet customer and other interested party requirements.
   • Ensure proper document and record keeping in Commercial and QS departments.

Requirements

• Bachelor's degree in Business, Marketing or a related field
• Proven sales track record
• Proven experience as a Business Development Manager or in a similar role
• Coverage area: Northern region

Interested candidates please apply online or email to [e-mail]