Remote Crypto Chat Support Specialist (Korean)

SupportYourApp; Remote; MYR 122,000 - 205,000; Full time

Job summary

A global service support company seeks a Chat Support Consultant (native Korean). Responsibilities include providing customer support for crypto trading via chat, building customer relationships, and addressing inquiries. Requirements include native Korean and C1 English skills, 6-12 months of chat support experience, and CRM knowledge (Salesforce). This role offers remote work, a multicultural team, and growth opportunities. Don't miss your chance to join this dynamic company!

Benefits

Compensation in USD

Rewards for referring friends

Balance between project workload and personal time

Inclusive international environment

Responsive leadership

Qualifications

• 6-12 months of live chat support experience, preferably in crypto or financial services.
• Basic financial knowledge or payment/banking experience.
• Crypto industry knowledge is a plus.
• Stable internet connection required.

Responsibilities

• Deliver outstanding customer support in crypto trading.
• Build strong and lasting customer relationships.
• Provide accurate information to customer requests.
• Maintain knowledge of trading platform and market conditions.
• Continuously seek ways to improve team performance.

Skills

Native Korean speaker

C1 level English skills

Strong analytical skills

Logical thinking

Problem-solving skills

Positive attitude

Proactive attitude

Tools

Salesforce

Job description

A global service support company seeks a Chat Support Consultant (native Korean). Responsibilities include providing customer support for crypto trading via chat, building customer relationships, and addressing inquiries. Requirements include native Korean and C1 English skills, 6-12 months of chat support experience, and CRM knowledge (Salesforce). This role offers remote work, a multicultural team, and growth opportunities. Don't miss your chance to join this dynamic company!