Jobs in Klang, Malaysia
Customer Service Executive - Johor Jaya
AmBank
Senior Reliability Engineer - Hardware & Stress Testing
Infineon Technologies
Retail Merchandiser & Sales Rep — Drive In-Store Growth
Growth Well Industry Sdn. Bhd.
Senior Engineer Reliability Product Testing
Infineon Technologies
Merchandiser cum Sales Representative 销售代表
Growth Well Industry Sdn. Bhd.
Entdecke mehr Stellenangebote als bei herkömmlichen Stellenportalen. Jetzt mehr Stellenangebote entdeckenSenior Accounts Executive - Cash Flow & Bookkeeping Lead
Crockfy Services Sdn Bhd
Senior Sales & Dealer Growth Manager
Haier
Multilingual Strategic Purchaser – Manufacturing Sourcing
Mle Precision Sdn Bhd
Vernetze dich mit Headhuntern um dich auf ähnliche Jobs zu bewerbenAccount Senior Executive
Crockfy Services Sdn Bhd
Sales Johor - Assistant Manager (市场销售副理)
Haier
Site QA/QC Engineer — Quality & Compliance Lead
Sunway Construction
Senior Network Engineer
ASK Headhunter
Lead Chemist: Recycling & Process Optimization
Krubong Recovery
Maintenance Engineer – Plant & Equipment Upgrades
Maintenance Engineer
Maintenance Engineer
Maintenance Engineer
Customer Service 客服
Zong Xun Embroidery&Marketing
Senior Process Control Manager, Semiconductors
Micron Semiconductors
Water Filtration Sales Executive
SWM Environment Sdn Bhd
Games Crew
H B Leisure Malaysia Sdn. Bhd.
Strategic Sales Lead, Printing & Packaging
Super Press Printing
Strategic Procurement Leader — Global Supply Chain
CareerMaster
Assistant - Operations
SWM Environment Sdn Bhd
Manager, PCS/PCE
Micron Semiconductors
Customer Service Executive - Johor Jaya
Zusammenfassung
A leading financial services provider in Malaysia is seeking Customer Service Officers/Executives for the Johor Jaya Branch. In this full-time position, you will provide exceptional assistance to customers, ensuring their needs are met while adhering to banking policies. Ideal candidates will have experience in customer service, strong communication skills, and a commitment to exceptional service. Join a supportive team focused on career growth and a positive work environment.
Leistungen
Qualifikationen
- Previous experience in a customer service or client-facing role, preferably in banking.
- Strong communication and interpersonal skills for effective customer interaction.
- Excellent problem-solving skills and quick thinking for solutions.
Aufgaben
- Provide prompt assistance to customers, addressing inquiries and resolving issues.
- Ensure transactions comply with internal and external policies.
- Identify opportunities to cross-sell banking products and services.
Kenntnisse
Ausbildung
At AmBank Group, we are seeking passionate and customer-focused individuals to join our team as Customer Service Officers/Executives based in Johor Jaya Branch. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional service and support to help them achieve their financial goals.
- Provide prompt and efficient assistance to customers, addressing their inquiries and resolving their issues in a timely manner
- Ensure all its transactions are in compliance with policies (internal & external), guidelines and regulations
- Proactively identify opportunities to cross-sell and up-sell relevant banking products and services
- Collaborate with other teams to ensure a seamless and consistent customer experience
- Participate in regular training and development activities to stay up-to-date with the latest products, policies, and procedures
- Contribute to the continuous improvement of our customer service processes and practices
- Previous experience in a customer service or client-facing role, preferably within the banking or financial services industry
- Strong communication and interpersonal skills, with the ability to interact effectively with customers from diverse backgrounds
- Excellent problem-solving skills and the ability to think on your feet to provide effective solutions
- Proficiency in both written and spoken English and Bahasa Malaysia
- A commitment to providing exceptional customer service and a genuine passion for helping others
- A team-oriented mindset and the ability to work collaboratively with colleagues
- Candidate with PCE/ CEILLI license would be an added advantage.
- Opportunities for career growth and development
- Comprehensive medical and life insurance coverage
- Generous leave entitlements and work-life balance initiatives
- A diverse and inclusive workplace that celebrates our differences
- A supportive and collaborative team environment
AmBank Group is a leading financial services provider in Malaysia, offering a wide range of products and services to both individual and corporate customers. With a rich heritage spanning over 40 years, we are committed to delivering innovative solutions and exceptional customer experiences. Join us on our journey as we continue to grow and make a positive impact on the communities we serve.
Apply now for this exciting opportunity to be part of the AmBank Group team!
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.