Jobs in Johor Bahru, Malaysia

The company is a Malaysian-based IT Solution Provider and System Integrator focusing on providing enterprise-grade IT solutions for corporate and enterprise clients, established since the year 1998. They work with renowned principals such as APC, Aruba, Cisco, Dell EMC, Fortinet, HP Enterprise, Huawei, Microsoft, Sangfor, Vertiv, VMware, etc. to offer solutions for various business-critical needs. The company positions themselves as a solution-driven partner for our customers instead of being a product pusher whose sole intention is only on selling and trading. Over the years, their passion remains unchanged helping corporate customers adopt IT solutions to increase IT manageability, business efficiency and work productivity.

Job Description:

The System Engineer will be responsible for designing, implementing, maintaining, and supporting the customer's IT infrastructure. You will work closely with other IT professionals, in this case IT end users, and partners to ensure that the systems and network infrastructure are operating efficiently and securely. Your role will involve IT system project study, design, installation, test run, and post installation such as troubleshooting, as well as periodic performance optimization and scheduled maintenance.

Other duties include attending project meetings, technical requirement studies, project planning, and technical deployment of the IT system project with other project team members.

Job Responsibilities:

• Implement and maintain server infrastructure, including physical and virtual servers, storage systems, and network devices.
• Configure and deploy operating systems, applications, and services according to best practices.
• Plan and execute system upgrades, migrations, and expansions.
• Communicate and collaborate with multitier personnel, such as clients and vendors.
• Prepare pre and post-project documentation.
• Liaise with vendors and other IT personnel for problem resolution and escalation.
• Provide Level-2/3 support and troubleshooting to resolve issues and ensure meeting SLA.

Job Requirement:

• Diploma, Advanced Diploma or Degree in Computer Science, Information Technology, or related field.
• Proven experience in implementing and managing system infrastructure solutions.
• Strong knowledge of operating systems and storages (e.g., Windows Server, Linux/Unix) and virtualization technologies (e.g., VMware, Hyper-V).
• Familiarity with networking concepts and protocols (e.g., TCP/IP, DNS, DHCP, VLANs).
• Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud) is a plus.
• Certifications such as Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), or CompTIA Security+ are advantageous.
• Excellent problem-solving skills and the ability to work independently as well as part of a team.
• Strong communication skills and the ability to interact effectively with stakeholders at all levels of the organization.
• Result-oriented with excellent process and SOP execution skills with the right attitudes is important.
• Project management experience or having been integral to projects would be advantageous.
• Minimum 2-5 years working experience in a system operation position.

Working Hour:

• Monday to Friday, 8:30 am - 6:00 pm.
• Occasionally weekend and public holiday work on a project basis.