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Ofertas em Johor Bahru, Malásia

Sports Advisor Part Time (Decathlon Toppen,JB)

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Sports Advisor Part Time (Decathlon Toppen,JB)
Decathlon Malaysia
Johor Bahru
Presencial
MYR 100.000 - 150.000
Tempo parcial
Há 30+ dias

Resumo da oferta

A prominent sports retail company in Johor Bahru is seeking a Sports Advisor to ensure customer satisfaction and deliver a 5-star shopping experience. This role is suitable for students or anyone looking for flexible part-time work. Candidates should have strong communication skills in English and Bahasa Malaysia and a passion for sports. Join a team that values customer-centric service and innovation.

Qualificações

  • Strong communication skills in English and Bahasa Malaysia (written and spoken) are essential.
  • Customer-centric with strong sense of service.
  • Responsible, self-motivated and adaptable in a fast-paced environment.

Responsabilidades

  • Welcome customers in a professional manner.
  • Fully commit to the satisfaction of every customer.
  • Know the technical features of Decathlon products and offer appropriate products.

Conhecimentos

Teamwork
Leadership
Communication
Agile

Formação académica

Bachelors Degree/Diploma
Descrição da oferta de emprego
Mission

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A STUDENT? OR A SECOND JOB WITH FLEXIBLE HOURS? IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU! As a Sports Advisor, your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. Whether you’re a student looking for a part‑time role, or perhaps someone looking for a complete career change, Decathlon can cater for all.

Responsibilities
  • Welcome customers in a professional manner.
  • Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)
  • Know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range.
  • Develop the network of customers both in store and online, to know them better and establish a personal relationship.
  • Pass on sports passion and help customers discover new sports.
  • Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers.
  • Know the ambition of the department and take action with the team to achieve it.
  • Promote innovation and sports experience in store.
  • Boost Decathlon Malaysia best sales by using resources and commercial tools.
  • Put together the layout in store in accordance with implantation principles and guideline.
  • Produce high-quality implantation's based on Satisfied Customer Family (FCS).
  • Maintain the layout with good facing to make customers satisfied.
  • Make sure that stock is accurate and available by using the automatic replenishment system.
  • Enforce basic safety and security standards in the departments.
  • Know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures.
  • Participate in training, develop the training skills and become a trainer.
Requirements
  • Students are encouraged to apply or someone who is looking for a part time position.
  • Per hourly rate RM13.56.
  • Strong communication skills in English and Bahasa Malaysia (written and spoken) are essential. Other languages are a plus.
  • Minimum qualifications Bachelors Degree/Diploma is required.
  • Customer‑centric with strong sense of service.
  • Willingness to help others, both teammates and customers/users.
  • Responsible, self‑motivated and adaptable in the field of a fast‑paced and agile environment.
  • Human‑First with high level of demand and communications skills.
  • Digitally Savvy.
  • Able to play as part of the team during the busiest times (weekends and holidays).
Skills
  • Teamwork
  • Leadership
  • Communication
  • Agile
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* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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