1,307

Customer Service jobs in Indonesia

Customer Success Specialist: Elevate Online Support

Teleperformance

Malaysia
Remote
MYR 100,000 - 150,000
30+ days ago
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Assoc Tech Domain Svc

Unisys

Petaling Jaya
On-site
MYR 24,000 - 36,000
30+ days ago

Crypto Chat Support Pro — Remote & Flexible

SupportYourApp

Johor Bahru
Remote
MYR 100,000 - 150,000
30+ days ago

Business Development Specialist (POS + Payment)

EPOS

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago

Outdoor Sales Representative (POS + Payment)

EPOS

Johor Bahru
On-site
MYR 100,000 - 150,000
30+ days ago
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Sales Manager

EPOS

Johor Bahru
On-site
MYR 60,000 - 90,000
30+ days ago

Outdoor Sales Representative (POS + Payment)

EPOS

Ipoh
On-site
MYR 100,000 - 150,000
30+ days ago

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Similar jobs:

Customer jobsCustomer Service Remote jobs
Customer Success Specialist: Elevate Online Support
Teleperformance
Malaysia
Remote
MYR 100,000 - 150,000
Full time
30+ days ago

Job summary

A leading customer support service provider in Malaysia is looking for a Customer Success Specialist. This role entails managing customer inquiries and ensuring a positive experience through various communication channels. The ideal candidate will possess strong interpersonal skills, have a commitment to providing excellent service, and be proficient in English. Competitive compensation and opportunities for growth are available.

Qualifications

  • Must have B2 level English Language proficiency.
  • Minimum of 6 months work experience in customer support.
  • Minimum typing speed of 40wpm with 90% accuracy.

Responsibilities

  • Provide timely support through phone and email.
  • Support customers with placing online orders.
  • Maintain quality of service by sharing suggestions.

Skills

Customer Service orientation
Active Listening Skills
Emotional intelligence
Critical thinking
Analytical skills

Education

Bachelor’s Degree or Diploma in any discipline
Degrees in English for Communication or related fields

Tools

Microsoft Windows
Microsoft Office
Job description
A leading customer support service provider in Malaysia is looking for a Customer Success Specialist. This role entails managing customer inquiries and ensuring a positive experience through various communication channels. The ideal candidate will possess strong interpersonal skills, have a commitment to providing excellent service, and be proficient in English. Competitive compensation and opportunities for growth are available.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.