Customer Service jobs in Malaysia

Job description:

• Perform all sales duties including sales presentations, sales negotiations, closure of sales, Agreement finalization & key client account management with the support of the Sales support team.
• Manage and oversee KL Branch P&L.
• Manage all aspects of pre-sales which includes RFP responses, coordinate product trials etc.
• Managing sales funnel and sales activity reporting on a daily, weekly, and monthly basis.
• Work closely with partners on lead generation.
• Build customer relationships to achieve high customer service rating and manage a customer database.
• Monitor, track, and report pending payments from sales meeting target dates.
• Monitor and report competition activity and keep up to date on market conditions and product development.
• Work efficiently and effectively in line with company procedures and guidelines, delivering exceptional results against key performance indicators (customer satisfaction, productivity, and deal volume).

Job requirement:

• At least Bachelors degree in Business Management or related field.
• Self-driven and target oriented individual with at least 5 years of sales experience in vendors or in system integrators.
• Experienced in dealing with Network Infrastructure products.
• A proven track record in hunting and closing sales.
• Experience in IT Solutions/IT Infra/IT Network Solution/Product sales is an added advantage.
• Experience in prospecting, selling, consistently meeting and exceeding targets is mandatory.
• Ability to work independently with minimum supervision and ability to travel.
• Excellent presentation skills and strong command of English both written and verbal is a must.