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Blessing Tours Indonesia, a leading travel agency in Pekanbaru, is seeking an experienced Senior Ticketing professional to join their dynamic team. In this full‑time role, you will be responsible for managing all aspects of ticketing operations, ensuring seamless travel planning and booking for our valued customers.

• Handling a wide range of domestic and international ticketing requests, including air, train
• Providing exceptional customer service and support to clients throughout the booking process
• Monitoring and updating airline schedules, fares, and availability to offer the best options to customers
• Resolving any ticketing‑related issues or inquiries in a timely and efficient manner
• Collaborating with the broader travel team to deliver comprehensive travel solutions
• Maintaining accurate and detailed records of all ticketing transactions
• Identifying opportunities to improve ticketing processes and enhance the customer experience

• Minimum 2 years of experience in a senior ticketing or reservations role within the hospitality and tourism industry
• Extensive knowledge of domestic and international airline ticketing, booking systems, and industry regulations
• Excellent customer service orientation and problem‑solving skills
• Strong attention to detail and ability to work under pressure to meet tight deadlines
• Proficient in using computerised reservation systems and office productivity software
• A team player with the ability to collaborate effectively with colleagues across the business
• Fluency in Bahasa Indonesia and English, both written and verbal

At Blessing Tours Indonesia, we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, you will have access to a range of benefits, including:

Blessing Tours Indonesia is a well‑established travel agency with a reputation for excellence in the hospitality and tourism industry. Our mission is to provide our customers with exceptional travel experiences, tailored to their unique needs and preferences. With a team of dedicated professionals and a commitment to innovation, we continue to set the standard for premier travel services in Pekanbaru and beyond.

If you are passionate about the travel industry and ready to take your career to new heights, we encourage you to apply for this exciting Senior Ticketing role at Blessing Tours Indonesia. Click apply now to submit your application.