2.335

Online jobs in Indonesia

Digital Operation Head (E-Commerce)

PT Webetter Jaya International (WaoW)

Serpong
On-site
IDR 200,000,000 - 300,000,000
Yesterday
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Online Sales Assistance -Remote

NCP LTD

Jakarta Utara
Hybrid
IDR 100,000,000 - 200,000,000
Yesterday
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Digital Performance Marketing Manager

Cermati Fintech Group

Jakarta Utara
On-site
IDR 168,010,000 - 336,022,000
Yesterday
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Social Media Specialist

PT GALANGCITRAMITRA MAJUMAPAN (Gatra Mapan)

Klojen
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Sales and Partnership Manager - Gadget

Cermati Fintech Group

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Info Loker Bogor Posisi Operator Produksi | Lowongan Kerja Via Online

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Bogor
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Loker 2025 Bekasi Posisi Operator Produksi | Lowongan Kerja Via Online

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Bekasi
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Info Loker Cikarang Posisi Operator Produksi | Info Lowongan Kerja Via Online

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Bekasi
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Business Development Specialist - Paylater

Cermati Fintech Group

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Loker Bogor Posisi Operator Produksi | Lowongan Kerja Via Online

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Bogor
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Info Loker Bekasi Posisi Operator Produksi | Info Lowongan Kerja Via Online

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Bekasi
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Loker 2025 Subang Posisi Operator Produksi | Lowongan Kerja Via Online

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Subang
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Senior Litigation Officer

Cermati Fintech Group

Jakarta Utara
On-site
IDR 200,000,000 - 300,000,000
Yesterday
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Info Loker Jakarta Posisi Operator Produksi | Lowongan Kerja Via Online

Career Epson

Jakarta Timur
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Data Analyst (E-Commerce)

Rockbros Cycling Indonesia

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Business Development Specialist - Digital Insurance

Cermati Fintech Group

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Loker Gunung Putri Via Online Untuk Fresh Graduate 2025

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Gunung Putri
On-site
IDR 200,000,000 - 300,000,000
Yesterday
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Health Insurance Claim Head

Cermati Fintech Group

Jakarta Utara
On-site
IDR 300,000,000 - 400,000,000
Yesterday
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Regional Sales Manager - Insurance (Jabodetabek)

Cermati Fintech Group

Jakarta Pusat
On-site
IDR 100,000,000 - 200,000,000
Yesterday
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Loker Pelabuhan Ratu via Online Untuk Fresh Graduate 2025

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Sukabumi
On-site
IDR 200,000,000 - 300,000,000
Yesterday
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Legal Assistant Manager/ Manager - Insurance

Cermati Fintech Group

Jakarta Utara
On-site
IDR 200,000,000 - 300,000,000
Yesterday
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Business Development Support Assistant Supervisor - Digital Insurance

Cermati Fintech Group

Jakarta Utara
On-site
IDR 200,000,000 - 300,000,000
Yesterday
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Lowongan Fresh Graduate Bekasi Timur Online

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Bekasi
On-site
IDR 200,000,000 - 300,000,000
Yesterday
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Loker Bekasi Timur Via Online Untuk Fresh Graduate 2025

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Bekasi
On-site
IDR 200,000,000 - 300,000,000
Yesterday
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Loker Bekasi Timur: Lamaran Online Langsung Diterima

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Bekasi
On-site
IDR 200,000,000 - 300,000,000
Yesterday
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Digital Operation Head (E-Commerce)
PT Webetter Jaya International (WaoW)
Serpong
On-site
IDR 200.000.000 - 300.000.000
Full time
Yesterday
Be an early applicant

Job summary

A leading food delivery service provider in Indonesia is seeking an Operations Manager to oversee daily operations across multiple online platforms. The ideal candidate will have at least 2 years of experience in FnB chain operations, a keen understanding of operational excellence, and proficiency in English. Responsibilities include managing online order processing, optimizing workflows, and coordinating with various teams. This role demands flexibility and the ability to work in a dynamic environment.

Qualifications

  • Minimum 2 years of experience in FnB chain operations or digital/online operations.
  • Experience managing online food delivery platforms is highly preferred.
  • High flexibility and willing to be mobile and hands-on when required.

Responsibilities

  • Oversee and manage daily operations across online food delivery platforms.
  • Ensure smooth end-to-end online order processing.
  • Monitor key operational metrics such as order volume and customer satisfaction.
  • Optimize operational workflows and SOPs to improve efficiency.

Skills

Operational excellence
Process optimization
Multi-outlet management
Excellent English communication skills
Chinese proficiency

Education

Bachelor's degree in any major
Job description
Responsibilities
  • Oversee and manage daily operations across online food delivery platforms including TikTok Go, ShopeeFood, GrabFood, GoFood, and Qpon
  • Ensure smooth end-to-end online order processing, from menu setup, pricing, promotions, order fulfillment, until delivery completion
  • Monitor key operational metrics such as order volume, cancellation rate, SLA, outlet readiness, and customer satisfaction
  • Coordinate closely with Store Operations, Supply Chain, and Marketing teams to ensure online demand can be fulfilled effectively
  • Optimize operational workflows and standard operating procedures (SOP) to improve efficiency and consistency across outlets
  • Manage platform campaigns, promotions, and performance initiatives to drive sales growth
  • Handle operational issues, escalations, and platform-related challenges in a timely and effective manner
  • Provide regular reporting and insights on online performance to management and support data-driven decision making
  • Support expansion and scaling of online operations across new outlets or platforms
Requirements
  • Bachelor’s degree in any major
  • Minimum 2 years of experience in FnB chain operations or digital/online operations; toast products is preferred.
  • Strong understanding of operational excellence, process optimization, and multi-outlet management
  • Experience managing online food delivery platforms is highly preferred
  • Excellent English communication skills (written & spoken); Chinese proficiency is a plus
  • High flexibility, willing to be mobile and hands-on when required
  • Proactive, detail-oriented, and comfortable working in a fast-paced and dynamic environment

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.