Pond's Experience Specialist Tangerang, Banten
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance.
At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Main Responsibilities
- Develop and execute innovative and engaging brand experiences that connect with the target audience, reinforce brand positioning, and drive measurable results.
- Lead the planning and execution of in-store activations, events, and retail experiences, and promote to enhance the shopper’s journey and drive sales.
- Collaborate with Influencer Marketing, PR and Partnerships that support brand experiences, leveraging their reach and engagement to amplify events and generate content.
- Manage external agency relationships, providing clear briefs, overseeing creative development, and ensuring seamless execution within budget and timeline parameters.
- Analyze the performance of Brand Experiences & Commerce, tracking key metrics such as attendance, engagement, social media buzz, and sales impact to measure ROI and inform future strategies.
Experience & Qualification
- Proven Experiential Marketing: 3+ years of experience directly conceiving, planning, and executing brand activations, ideally with a digital-first approach.
- Track Record in Beauty (preferred): Experience within the beauty industry or with beauty brands is highly advantageous, understanding the target audience and trends.
- Shopper Journey Optimisation: Demonstrated success in analysing and improving customer experiences across multiple touchpoints (online store, social media, etc.).
- Project Management Prowess: Evidence of managing complex projects with multiple stakeholders, budgets, and timelines, ensuring successful delivery.
- Digital Marketing Exposure: Familiarity with digital marketing channels, tactics, and their role in amplifying brand experiences.
Other
- Retail Experience: If the role has a physical retail element, experience with visual merchandising, store design, or in-store events is valuable.
- Agency Background: Working at an experiential marketing agency can provide diverse experience across multiple brands and projects.
- Data Analysis Skills: Comfort using data to track activation performance, measure ROI, and inform future strategies.
Skill
- Brand Strategy & Vision: Deep understanding of brand identity, values, and how experiences can effectively translate and reinforce them to consumers.
- Strategic Alignment: Ability to align activations with overall brand goals and marketing objectives, ensuring consistency in messaging and brand expression.
- Creative Concept Development: Generating innovative and engaging brand experience concepts that align with brand objectives, target audience, and budget.
- Event Planning & Execution: Strong organisational and logistical skills to plan, manage, and execute brand activations, events, and retail experiences flawlessly, whether online or offline.
- Online and Offline Experience: Proven success in designing and executing impactful brand activations in both online and offline environments.
- Shopper Journey Mapping: Analyzing and optimising the customer journey across all touchpoints (online store, social media, physical retail if applicable).
- Retail Understanding: Knowledge of visual merchandising, store design principles, and in-store customer experience tactics.
- Project & Budget Management: Strong organisational skills to manage multiple activations, budgets, timelines, and stakeholders.
- Budget Management: Experience managing budgets, negotiating with vendors, and optimising spending for maximum impact.
- Digital Marketing Integration: Understanding of digital marketing channels and tactics to amplify brand experiences, drive online engagement, and track results.
- Technical Proficiency: Familiarity with event management software, project management tools, and other relevant technologies.
- Passion for Beauty: Demonstrable passion for the beauty landscape, its products, keeping up with trends, innovations, and key players.
- Beauty Consumer Insight: Deep understanding of beauty shoppers’ motivations, behaviours, and preferences.
- Trend Awareness: Keeping up with emerging technologies, experiential trends, and competitor activations in the beauty space.
- Visual & Sensory Storytelling: Strong aesthetic sense and understanding of how to create visually captivating experiences that appeal to the senses.
- Data Analysis & Reporting: Ability to track and measure the impact of activations, using data to optimise future experiences, demonstrate ROI, and inform strategic decisions.
- Teamwork & Collaboration: Ability to effectively collaborate with internal teams and external partners to deliver seamless brand experiences.
- Communication & Presentation Skills: Excellent written and verbal communication skills to articulate ideas, present concepts, and inspire stakeholders.
Leadership
You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Commitment to Diversity and Inclusion
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you!
Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.