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Scheduler
Descripción de la vacante
A growing consulting firm based in Newry is seeking a Scheduler to coordinate daily appointments for field technicians. This role involves strong communication with customers via phone and email, managing job requests efficiently, and maintaining schedules using Excel. Ideal candidates will have experience in scheduling, admin, or customer service, and ability to thrive in a busy environment.
Formación
- Strong communication skills and a professional telephone manner.
- Excellent organisation and attention to detail.
- Confident using Excel, email, and scheduling software.
Responsabilidades
- Schedule and coordinate daily appointments for our field technicians.
- Communicate with customers via phone and email to confirm bookings.
- Manage incoming job requests and allocate work efficiently.
- Use Excel and internal systems to track jobs and maintain schedules.
- Work closely with the operations team to ensure smooth workflow.
Conocimientos
Herramientas
Department: Business Support
Employment Type: Full Time
Location: Newry
Reporting To: Lloyd Neary
Compensation: £25,000 - £26,000 / year
We’re Hiring! Scheduler / Service Coordinator – Gloucester
Are you highly organised, great with customers, and confident juggling a busy workload? We’re looking for a proactive Scheduler to join our growing team in Newry, BT35.
Office Days - Monday-Wednesday
Home Based days - Thursday and Friday
What You’ll Do:
- Schedule and coordinate daily appointments for our field technicians
- Communicate with customers via phone and email to confirm bookings and provide updates
- Manage incoming job requests and allocate work efficiently
- Use Excel and internal systems to track jobs, update records, and maintain schedules
- Work closely with the operations team to ensure smooth day-to-day workflow
What We’re Looking For:
- Strong communication skills and a professional telephone manner
- Excellent organisation and attention to detail
- Confident using Excel, email, and scheduling software
- Ability to stay calm in a fast-paced environment
- Previous scheduling, admin, or customer service experience (advantageous)
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.