Scheduler

Beyond Housing; Redcar; On-site; GBP 26,000 - 32,000; Full time

Job summary

Beyond Housing is seeking two schedulers to optimize our scheduling and forecasting systems. The ideal candidates will possess strong communication and attention to detail, playing a key role in ensuring operatives are scheduled for timely repairs. Enjoy competitive pay, generous holidays, and a supportive work environment.

Benefits

Generous holiday entitlement

Commitment to Real Living Wage

Competitive pension scheme

Life assurance for employees

Health cash plan

Free tea and coffee

Recognition schemes

Cycle to work scheme

Cashback and discounts scheme

Salary sacrifice electric vehicle lease scheme

Qualifications

• Well-motivated with professional attitude.
• Effective communication skills for coordinating with customers and operatives.

Responsibilities

• Maintaining and operating the scheduling system daily.
• Communicating with customers to agree on appointments.
• Rescheduling appointments for operatives to meet targets.

Skills

Attention to detail

Communication

Professionalism

Job description

We are currently looking for two schedulers to join our team.

The ideal candidates will be well-motivated, professional, and attentive to detail and will play an important part in operating the scheduling and forecasting systems. You must also be committed to ensuring the right trade operative, with the right skills, is made available to respond to repairs required to our properties.

As a scheduler, you'll be responsible for maintaining and operating the scheduling system on a day-to-day basis, rescheduling appointments for operatives and communicating with customers to agree on appointments, ensuring all jobs are managed within the target dates. You will join a hard working team and your role will help to support our operational teams with delivering repairs, voids and compliance, along with other property-related improvements within our customers' homes.

Paul Myers is our Scheduling Manager, so if you fancy an informal chat about the role, give him a call on 07816 084588.

Closing date for applications is Wednesday 9th July 2025, applications will be reviewed throughout the duration of the advert and we may close it early should enough applications be received. We are not working with recruitment agencies on this vacancy.

Beyond Housing’s Employability team is here to support your application. If you need any assistance please call 0345 065 5656 or email [e-mail].

Pay award pending minimum 2.2%

Why choose us?

The team here at Beyond Housing genuinely cares about the work we do to transform the lives of our customers. We think this is a pretty big reason to love your career at Beyond Housing, and that’s why our benefits package shows Beyond Housing genuinely cares about its teams too.

Here are some details of our employment package:

• Generous holiday entitlement (up to 39 days including bank holidays after 5 years’ service) with the ability to purchase more if you wish
• Impressive salaries that match the market rate, with a commitment to an annual cost of living rise
• Commitment to paying the Real Living Wage as defined by the Living Wage Foundation
• Competitive pension scheme with generous employer contributions, to help you plan financially for your retirement
• Life assurance to look after your loved ones should the worst happen to you, and generous time off for bereavement if the worst happens to your loved ones
• Health cash plan, to claim back basic medical expenses such as optical, dental, and complementary therapies, along with free flu jabs to keep you tip-top
• A much-needed caffeine boost with free tea and coffee (and cordial for when you’re feeling parched)
• Recognition schemes such as weekly ‘Cheers For Peers’, ‘Star of the Quarter’ and our prestigious annual Star Awards event
• Long service awards every 5 years
• Cycle to work scheme and cycle parking (if you’ve got the legs for it)
• Cashback and discounts scheme covering a range of well-known retailers and leisure providers
• Salary sacrifice electric vehicle lease scheme to support cost effective green travel