Domiciliary Administrator & Scheduler

Specsavers; East Midlands; On-site; GBP 25,000; Full time

Job summary

Specsavers is seeking a Domiciliary Administrator to enhance their administrative operations and clinic scheduling. With a focus on customer service and attention to detail, you'll be a key part of the team providing care to those unable to visit stores. Comprehensive support, training opportunities, and a competitive salary are on offer, making this role a great chance to advance your career in a caring environment.

Benefits

20 days holiday plus bank holidays

Birthday Day off

Access to Specsavers Perks Scheme

WeCare Support

Access to Headspace App

Qualifications

• Previous experience in administration, appointment setting, or scheduling.
• Desirable experience in call center, office, and customer service.

Responsibilities

• Complete all administration and clinic scheduling efficiently.
• Update customer files and maintain excellent communication.

Skills

Attention to detail

Communication skills

Confidence with external parties

Job description

So you're an organisation expert wanting to take your career to the next level? Our Domiciliary Administrator role could be perfect for you.

As an Administrator at Specsavers, you'll be a key part of our business. You'll ensure all administration and clinic scheduling are completed efficiently, always putting the customers first. This involves updating customer files with attention to detail and maintaining excellent communication skills, as your clinical team will be conducting clinics across the region. Liaising with external parties is also part of the role, so confidence in dealing with people is essential.

The domiciliary aspect means you'll be supported by a team bringing care to the homes of those who can't visit our stores.

Essentially, you'll be making a real difference here.

Our team

We have a dedicated team ready for you to meet, based at LE19.

What's on offer?

Along with support, training, and development opportunities, we offer benefits such as:

• £24,265 per annum
• Monday to Friday, 37.5 hours per week
• 20 days holiday plus bank holidays
• Birthday Day off
• Access to Specsavers Perks Scheme
• WeCare Support
• Access to Headspace App

What we're looking for?

• Previous experience in administration, appointment setting, or scheduling
• Call centre, office experience, and customer service skills are desirable

If you're ready to start and advance your career with us, we look forward to hearing from you.

-LA1