Scheduler

Aspire Housing; Lichfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

Aspire Housing is seeking a dedicated individual to join their in-house repairs team, focusing on scheduling support. The role involves managing customer issues and service targets in a dynamic environment, contributing to improving the lives of over 9,000 homes. The opportunity offers a range of benefits including holidays, a pension scheme, and options for personal development.

Benefits

22 days + bank holidays + 3 concessionary days at Christmas

Comprehensive employee assistance program

Cycle to work scheme

Volunteer days to support the community

Generous company pension scheme

Qualifications

• Experience scheduling work in building maintenance.
• Ability to prioritise workload to meet deadlines.
• Passionate about providing excellent service.

Responsibilities

• Coordinate and schedule work for the repairs team.
• Handle customer issues and ensure timely service.
• Collaborate with colleagues to improve processes.

Skills

Organisation

Customer Focus

Adaptability

Job description

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It’s an exciting time at Aspire housing and we have an opportunity for you to join our expanding HOME in house repairs team.

If you have a passion for providing excellent service which is in line with our People First ethos, with a right first-time attitude Aspire is the organisation to showcase your talents.

This role is part of the team that provides the scheduling support to our in-house repairs and voids service and trade colleagues.

By taking responsibility for our customer issues, hitting the service targets, and ensuring that they are dealt with in a timely and customer focused way you will efficiently coordinate and schedule the work for our colleagues and deliver positive outcomes for customers.

You will be able to organise and prioritise your workload to meet tight deadlines whilst ensuring quality and compliance.

As we are always thinking of smarter, simpler, and slicker ways of doing things through our systems and processes, being adaptable to change, collaborating with others and the desire to improve the lives of our diverse customers is key.

You will need to hit the ground running; it would be ideal if you had experience scheduling work within the building maintenance industry to maintain and improve our 9000-homes.

If this sounds like you, we’d love for you to apply!

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 22 days + bank holidays + 3 concessionary days at Christmas
• Comprehensive employee assistance program
• A full benefits and discounts platform
• Holiday buy, tech and annual saving schemes
• 2 Volunteer daysper year to support the community
• Competitive rates of pay
• A generous company pension schemeand life insurance up to 3*salary as an active member.
• Wellbeing, health drop ins and stay safe provisions to look after you at work.
• Option to join the medical health cash plan
• Enhanced maternity and paternity leave
• Service related awards
• Cycle to work scheme

Closing date: 7th July 2025

Interview date: 14th July 2025

Please note, this role is subject to a satisfactory basic DBS check.