Repairs Planner

Service Care Solutions; Stretford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A well-established Housing Association in Manchester seeks an experienced Repairs Planner. This 6-month contract role involves scheduling repairs, overseeing materials, and ensuring top-notch customer service. Ideal candidates possess strong organizational skills and relevant housing experience, working 35 hours a week.

Benefits

£250 referral bonus for referred candidates

Qualifications

• Experience in a Repairs Planner or Scheduler role within housing or maintenance.
• Proven ability to manage high-volume scheduling.
• Confident using IT systems including Microsoft Office.

Responsibilities

• Schedule appointments for operatives to maximise workforce efficiency.
• Liaise with tenants, contractors, and suppliers to manage repairs.
• Monitor and order materials ensuring compliance and budget control.

Skills

Customer Service

Repair Coordination

Scheduling

IT Systems Proficiency

Tools

Microsoft Office

Repairs Software

Job description

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Job Description

Repairs Planner
Manchester
6 Month Contract
35 Hours
£17.82 to £19.27 LTD / £15.29 to £16.54 PAYE (inc hol)

Exciting opportunity for an experienced Repairs Planner to join a well-established Housing Association in Manchester, supporting the delivery of an efficient and customer-focused repairs service.

THE ROLE
This role is responsible for the appointment scheduling and administrative support of the Property Services team, ensuring repairs are delivered efficiently and customer satisfaction remains high.

Schedule appointments for operatives to maximise workforce efficiency

Liaise with tenants, contractors, suppliers and operatives to manage daily repair activities

Handle day-to-day, void, cyclical and emergency repairs

Monitor and order materials and supplies, ensuring compliance and budgetary control

Support data entry, invoice processing and purchase order management

Maintain accurate records in line with legal and system requirements

Provide operational cover and contribute to improving business continuity

THE CANDIDATE
The ideal candidate will have previous experience in a similar Repairs Planner or Scheduler role within a housing or maintenance setting.

Proven ability to manage high-volume scheduling and repair coordination

Strong customer service skills with experience resolving tenant queries

Confident using IT systems including Microsoft Office and repairs software

Ability to work independently and collaboratively within a fast-paced team

Experience with repair types, scheduling systems and property maintenance procedures

THE CONTRACT

35 Hours Per Week

6 Months, 9am to 5pm Monday to Friday

The pay range for the role is £17.82 to £19.27 per hour LTD company rate.

The PAYE equivalent is £15.29 to £16.54 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to [emailprotected] or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!