Scheduler

Garolla; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in garage door production is seeking a full-time Scheduler in Leeds. This role involves managing scheduling and appointments to improve customer experience and ensure seamless installations. The ideal candidate will possess strong organizational skills and prior experience in scheduling or administrative roles.

Qualifications

• Strong organisational and time management skills required.
• Excellent communication and interpersonal abilities needed.
• Attention to detail and accuracy in scheduling is essential.

Responsibilities

• Manage appointments and coordinate installation schedules.
• Ensure efficient communication between customers and engineers.
• Maintain accurate records and resolve scheduling conflicts.

Skills

Organisational skills

Time management

Communication

Interpersonal abilities

Attention to detail

Multitasking

Education

Previous experience in scheduling or administration

Knowledge of garage doors or construction industry

Job description

Company Description

Garolla is a leading producer of high-quality garage doors, aimed at transforming the humble garage into a space that enhances the look of your property and improves your day-to-day life. All doors are made-to-measure in the UK factory and installed by the company. With a focus on honesty and simplicity, Garolla's local engineers and customer service team ensure a seamless process from start to finish, earning the highest recommendations on Trust Pilot and Check-A-Trade.

Role Description

This is a full-time on-site Scheduler role located in Leeds at Garolla. The Scheduler will be responsible for managing appointments, coordinating installation schedules, and ensuring efficient communication between customers, engineers, and the customer service team. Responsibilities will also include maintaining accurate records, resolving scheduling conflicts, and providing exceptional customer service.

Qualifications

• Strong organisational and time management skills
• Excellent communication and interpersonal abilities
• Attention to detail and accuracy in scheduling
• Ability to multitask and prioritize effectively
• Previous experience in scheduling or administration roles is a plus
• Knowledge of garage doors or construction industry is beneficial