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ER & HR Operations Lead
Michael Page (UK)
Woking
Sur place
GBP 55 000
Plein temps
Il y a 7 jours
Soyez parmi les premiers à postuler

Résumé du poste

A leading consultancy in logistics is seeking an HR & ER Operations Lead to manage employee relations and develop a small HR team. Responsibilities include providing expert guidance on ER issues, handling disciplinary cases, and fostering relationships with union representatives. Ideal candidates will have strong ER experience and a CIPD Level 5+ qualification. The role offers a salary of up to £55,000 plus benefits and a car allowance.

Prestations

Private medical insurance
Dental cover
Health cash plan
Bonus eligibility

Qualifications

  • Strong hands-on experience in employee relations with trade union exposure.
  • Proven people management skills to develop and support team members.
  • Highly adaptable and resilient, capable of navigating challenging conversations.

Responsabilités

  • Provide expert advice on ER issues and ensure policy alignment.
  • Lead complex disciplinary and grievance cases effectively.
  • Act as primary contact for union representatives and foster positive relations.
  • Develop training sessions on ER practices and compliance.

Connaissances

Employee relations expertise
Coaching and managerial skills
Conflict resolution
Policy creation and compliance

Formation

CIPD Level 5+ (Level 7 preferred)
Description du poste
Overview

Lead high-impact HR and ER initiatives across multiple sites. Develop and coach a HR team in a fast-paced, transforming environment.

About Our Client

Our client is a major player in the logistics sector, operating across multiple sites with a unionised workforce. With a renewed focus on strengthening employee relations, building HR capability, and delivering positive cultural change, they are seeking a resilient and people-focused ER & HR Operations Lead to play a pivotal role in their transformation journey.

Job Description
  • Provide expert advice and guidance on employee relations (ER) issues, ensuring alignment with company policies and employment law
  • Lead and manage complex disciplinary, grievance, and performance management cases fairly and effectively
  • Support managers with PIPs, absence management, flexible working requests, and performance-related issues
  • Act as a trusted advisor to business leaders, building strong relationships across the organisation
  • Coach, mentor, and develop a small HR team of 2 (early-career and mid-level staff)
  • Own, review, and update HR policies, processes, and manager guidance documents for compliance and practicality
  • Act as the primary contact for union representatives, fostering positive working relationships and supporting industrial relations activities, including quarterly consultation meetings (e.g., JCC)
  • Maintain accurate records of ER cases and prepare reports for senior management, including Employment Tribunal preparation
  • Develop and deliver training sessions on ER best practices, employment law, and HR policies
  • Ensure compliance with relevant employment legislation and keep policies up to date with legal and regulatory changes
  • Support the implementation of company-wide HR initiatives and policies
  • Foster a culture of integrity, adaptability, and collaboration within the team
The Successful Applicant

A successful ER Lead should have:

  • CIPD Level 5+ (Level 7 preferred) or equivalent experience
  • Strong hands-on experience in employee relations, preferably with some trade union exposure
  • Proven people management skills, able to coach, develop, and support direct reports
  • Comfortable navigating challenging conversations with employees, managers, and unions
  • Highly adaptable, resilient, and team-oriented with strong integrity
  • Willing to travel regularly across multiple sites
  • Confident in policy creation, process improvement, and building manager capability
What's on Offer
  • A salary of up to £55,000 +£5K car allowance
  • Private medical insurance, dental cover, and a health cash plan
  • Bonus eligibility of up to 13% of your annual salary

If you're ready to take on this challenging and rewarding ER Lead role, we encourage you to apply today!

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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