Residential Property Manager

Varnom Ross; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading property asset management consultancy seeks a Residential Property Manager to provide exceptional service, ensuring compliance and overseeing maintenance. Responsibilities include managing client relationships, tenancy administration, and coordinating suppliers. The ideal candidate will excel in a collaborative environment with a focus on continuous improvement. This role offers a chance to strengthen the company's long-term value while working across diverse property portfolios.

Qualifications

• Strong experience in property management or a similar role.
• Knowledge of compliance regulations and property standards.
• Excellent communication and interpersonal skills.

Responsibilities

• Act as the main point of contact for clients and occupiers.
• Oversee repairs, maintenance, and health & safety compliance.
• Manage tenancy administration and liaise with letting agents.
• Coordinate third-party suppliers to ensure service quality.

Skills

Client relationship management

Proactive property management

Financial management

Compliance management

Tools

QUBE

Job description

About My Client

My client is a leading independent property asset management consultancy, delivering high-quality, business-focused solutions with integrity, professionalism, and expertise. The team is agile, experienced, and committed to maximising asset performance across diverse property portfolios.

What They Do

• Property Management: Proactive management to protect assets and meet investment objectives, with a strong focus on data, lease events, financial performance, compliance, and customer engagement.
• Asset Management: Strategic advice to enhance income and capital value, considering occupier needs, lease events, market conditions, compliance, and ESG objectives.
• Financial Management: End-to-end financial oversight including rent and service charge accounting, cash flow monitoring, arrears management, and lender and tax reporting support.
• Facilities Management: Comprehensive FM services covering supplier management, maintenance, inspections, statutory compliance, and 24/7 customer support.

Role Objective

As a residential property manager, you will deliver exceptional service to clients and occupiers, supporting their objectives and strengthening my client’s long-term value through proactive property and relationship management.

Key Responsibilities

• Act as the main point of contact for clients and occupiers, managing day-to-day communication and queries.
• Oversee repairs, maintenance, health & safety, and statutory compliance (including EICRs, EPCs, and PAT testing).
• Manage tenancy administration, including ASTs, renewals, rent deposits, references, and lettings agent liaison using QUBE.
• Coordinate and manage third-party suppliers to ensure high service standards.

Client-Focused Responsibilities

• Understand client objectives and provide tailored, strategic advice.
• Build and maintain strong client relationships, supported by solid local and national market knowledge.
• Review service delivery to ensure accuracy, relevance, and continuous improvement.

Team & Business Contribution

• Work collaboratively within the team, supporting business objectives and initiatives.
• Delegate appropriately and support the development of junior team members through coaching and mentoring.
• Promote my client’s brand and best practices across all interactions.

Please give me a call to discuss (Sam) 07917 042 950.

[e-mail]

I am a specialist General Practice recruiter with over 10 years’ experience in the industry. If this role isn’t for you but you’d like to discuss your options, I’d love to hear from you.