Retail Operations Leader: Service Excellence & Talent

TIFFANY & CO; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A luxury jewelry retailer in Greater London is seeking a Team Manager, Operations to enhance retail operational excellence. The role demands strong leadership skills, superior communication, and the ability to foster relationships with both internal teams and clients. The manager will oversee all operational aspects, ensuring compliance with company standards and collaborating with various departments. Candidates should hold a university degree and ideally possess a gemologist qualification. This position offers significant growth potential within a prestigious brand.

Qualifications

• Must have authorization to work and remain in the UK.
• Ability to build strong stakeholder relationships.
• Flexibility to work in various roles based on business needs.

Responsibilities

• Support the sales, operations and aftercare for service excellence.
• Contribute to team briefings and management meetings.
• Ensure compliance with company policies and audit procedures.

Skills

Superior communication skills

Interpersonal skills

Stakeholder relationship building

Flexibility

Education

University degree

Graduate gemologist degree or GIA coursework

Job description

A luxury jewelry retailer in Greater London is seeking a Team Manager, Operations to enhance retail operational excellence. The role demands strong leadership skills, superior communication, and the ability to foster relationships with both internal teams and clients. The manager will oversee all operational aspects, ensuring compliance with company standards and collaborating with various departments. Candidates should hold a university degree and ideally possess a gemologist qualification. This position offers significant growth potential within a prestigious brand.