Project Management Officer jobs in United Kingdom

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CHAMP Cargosystems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. The portfolio spans core management systems, messaging services, and eCargo solutions. These include applications to meet customs and security requirements, quality optimization as well as e-freight and mobility needs. The products and services are well known under the Cargospot and Traxon brands.

The company serves over 200 airlines and GSAs, and links these with some 3,000 forwarders and GHAs worldwide. CHAMP’s solutions help its customers, and their clients adapt to critical and continuous changes in air transport logistics to meet global trade demands.

CHAMP Cargosystems is headquartered in Luxembourg and operates offices in London, Zurich, Frankfurt, Manila, Singapore, and Atlanta.

We are currently looking for a Project Management Officer located in our London Office.

Reporting to the Project Management Officer, you will be supporting Implementation Projects for CHAMP’s Core services via a SaaS model along with any strategic Internal Product Development projects.

Working within the PMO, your duties will revolve around supporting the various Global Project Delivery teams (Project Managers, Quality Assurance, Implementation Consultants, Service Management & Contract Change Mgmt). Responsibilities include:

1. Maintaining the PMO Internal SharePoint presence
2. Team Resourcing
3. Configuration of Project Management tools
4. Project Auditing
5. Management of the PMO’s Continuous Improvement process
6. Liaison with Finance representative for Project Invoicing and Payments
7. Ad hoc requests for information from other CHAMP teams and Senior Management

Position Type: Full-time, permanent

Location: London, United Kingdom

Responsibilities:

• Maintenance of the PMO SharePoint presence:
  • Manage access
  • Maintain the Project templates, processes and procedures and other relevant material.
  • Contribute to improving the PMO SharePoint site and repository
• Resourcing:
  • Weekly review of the PMO Sales Pipeline Dashboards in D365 and update Team Resource forecasting in Saviom.
  • Track and update Saviom with the Team absences (Public Holiday’s and Private Leave Only).
  • Attend regular Project Checkpoint calls to track any changes in Resourcing for active Projects
  • Facilitate the weekly team resource meeting.
• Project Setup & Reporting:
  • Set up, Customer Implementation and Upgrade project content and views in D365
  • Maintain the data accuracy in D365 for Project Implementation including:
  • Project status
  • RAG Status
  • Milestones
  • Invoicing and Payments
  • Set up and maintain timesheet codes in the PO Timesheet system as required.
  • Ensure that timesheets are completed accurately and timely.
  • Provide monthly Timesheet reports for the Teams
  • Provide Project Resource allocation reports for PM’s
  • Maintain/update corporate tools relevant to role (e.g., Wiki, CRM, Time Reporting, and Jira)
  • Facilitate regular alignment calls with the Finance department to maintain Project Invoicing and Payment details in CRM.
  • Support CHAMP team requests for Information on Project delivery activity.
• Own and execute PMO Processes:
  • Sales Handover – Facilitate a Sales Handover call with the Opportunity Owner once a Sales opportunity is “Won”.
  • Conduct regular Project Audits
  • Project Closure – Track the progress of individual Projects to completion and ensure Internal Service Delivery Acceptance and Lessons learnt review.
• Project Process Audits:
  • Defining Audit scope and reporting.
  • Perform Regular Audits
  • Tracking Audit Actions
• Support the teams Continuous Improvement (CI process):
  • Collate potential CI’s from various sources
  • Facilitate weekly CI reviews
  • Maintain CI data in D365
• “As and When” required:
  • Assignment to Strategic Internal Projects to support the Projects defined PMO role.
  • Including but not limited to, MoM’s, RAID & Change Mgmt.
  • Ad hoc reporting for the VP Global Service Mgmt and Global Project Delivery.

Skills and Abilities:

• Self-Motivated and comfortable working unsupervised.
• Flexible, dynamic, and creative.
• A hands-on problem solver with excellent communication skills.
• Well established organization, multitasking and prioritization skills.
• Fluency in English (spoken and written) is mandatory; French, German, and other languages will be an asset.
• Ability to develop strong working relationships across the wider CHAMP Organization.
• Clearly client-oriented with a strong focus on quality and efficiency.
• Experienced in web-conferencing systems and Working-from-home solutions.

Education and Experience:

• Degree in Information Technology, Business Management, Business Engineering, IT Engineering or similar.
• 3 years in a similar PMO role with a demonstrable track for delivering Improvements in Processes.
• 1 year of experience in Project delivery within a SaaS Solution provider.
• Strong skills with most MS Products specifically:
• MS Project
• MS Excel
• MS SharePoint
• MS Visio
• Working knowledge of:
• Saviom
• MS D365 (Creating personal views, dashboards and managing forms)
• Knowledge of Software Development methodologies will be an asset.

The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate.

CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e., the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).

Further details on what is considered personal data, how it is processed by CHAMP as well as your rights in this regard can be found here. Any questions relating to this should be addressed to CHAMP’s Data Protection Officer: