Office Management à Grande-Bretagne

It is busy and exciting times here at Churchill Estates Management (CEM) and we are delighted to be recruiting for a new position to join our Property Services Team.

Reporting to the Property Services Director, the Planner and Works Co-ordinator will plan, coordinate and facilitate property-related major works within Section 20 legislation, and support with asset management administration across a portfolio of retirement developments in the UK.

The Planner and Works Co-ordinator will ensure that property-related projects are achieved successfully, within budget and to the correct timescales, working with multiple internal and external stakeholder groups to ensure a high level of communication is maintained throughout every project.

Alongside the Property Services team, this role is accountable for the property management of the CEM portfolio, ensuring quality and permanent resolutions are delivered to our developments and customers.

• Identifying the key stages of each project and coordinating the programme of works, adopting sound project management principles.
• Procuring and managing professional working relationships with external works contractors and suppliers.
• Maintaining professional contact and communication through the various project stages with Homeowners, RTM Directors, Landlords, internal stakeholders and contractors.
• Acting as a key point of contact between internal departments such as Administration, Property Services, Operations and Finance.
• Ensuring sound financial management of the project by understanding contingency funds and prioritising programmes of works to ensure funds are used appropriately.
• Highlighting risks to the Property Services team and stakeholders; resolving conflicts to ensure successful completion of each project.
• Producing written reports using Microsoft Office, detailing progress to inform CEM board reports.
• Administrating and coordinating Permissions / Alterations requests, working with in-house Building Surveyors where required.
• Attending project meetings on behalf of Property Services as required, to update stakeholders on progress and escalating any risks that may need resolving.

Other administration duties will be varied and may include the collating of works specifications, tender administration, checking contractual information, serving of Section 20 notifications, Dispensation administration, processing of Purchase Orders, and general office administration.

As our new Planner and Works Co-ordinator, it would be preferable to demonstrate a good understanding of Section 20 legislation, coupled with experience in property-related remedial works and projects. This role may suit people with previous experience of construction customer care, project co-ordination, planning, or a similar role within the property sector.

Your style will be self-assured, organised, methodical and professional, able to juggle a number of tasks simultaneously, demonstrating resilience to challenges and excellent attention to detail. You will be assertive in a bid to keep up momentum and ensure quality works from contractors.

You will have an exceptional ability to communicate at all levels, with excellent written and spoken English in order to manage expectations at every touchpoint, including Board level.

You will be proficient in using MS Office applications to at least intermediate level, especially MS Excel.

• Competitive salary
• Annual holiday entitlement - 24 days, plus Bank Holidays
• Day off on your birthday
• Group Personal Pension Plan
• Health Screening
• Life Assurance
• Colleague Introduction reward scheme
• Eye Care Reimbursement
• £200 John Lewis vouchers for expectant parents
• Land Introduction Bonus
• Colleague wellbeing programmes and company ambassadors
• Charity fund matching through Churchill Foundation
• Based in Ringwood, with free parking and a bright contemporary office space

Churchill Estates Management (CEM) is a progressive retirement property management business, and a wholly owned subsidiary of Churchill Retirement Plc.

CEM has grown year on year since launching in 2006 and now manage more than 220 retirement developments, 9,000 apartments, supporting over 11,000 retired people nationally.

Our service is about so much more than simply buildings and facilities management, we provide an enhanced lifestyle for our homeowners in their retirement. You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our Customers enjoy their retirement, and their loved ones have peace of mind.

We are an ambitious and innovative company who have a clear growth strategy for the years ahead. Our Vision is to be the best property management company in the UK.

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