Team Leader, Asset Services - Wealth Management Europe Operations

RBC; Newcastle upon Tyne; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading financial institution is seeking a Team Leader in Asset Services to manage operational tasks and oversee a team. This position requires leadership skills and a solid understanding of the Financial Services sector to mitigate operational risks and maintain data integrity. The role allows for flexible remote work up to one day a week, fostering collaborative efforts in a dynamic team aimed at delivering trusted advice and helping clients thrive.

Benefits

Career development through coaching

Collaboration with top professionals

Dynamic and high-performing team environment

Opportunities to make a lasting impact

Qualifications

• Previous experience as a people manager is required.
• Understanding of operational procedures and practices is necessary.
• Proven ability to manage and resolve issues effectively.

Responsibilities

• Coordinate and monitor work for accuracy and timeliness.
• Ensure departmental guidelines and procedures are maintained.
• Support timely escalation and resolution of risks and issues.
• Engage proactively in regulatory and audit reviews.

Skills

Excellent leadership skills

Understanding of the Financial Services sector

Proficient IT and analytical problem-solving skills

Ability to work independently

Strong delegation skills

Experience in stakeholder relationships

Job description

Job Description

What is the opportunity?

The role of Team Leader, Asset Services, is responsible for coordinating and overseeing operational team tasks and ensuring mitigation of operational risk across the team while maintaining data integrity. This position requires a comprehensive understanding of operational procedures and practices, as well as the ability to support and implement process improvements, manage and resolve issues, and provide guidance and support to team members, to ensure the smooth operation of business processes and contribute to the achievement of organisational goals.

RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Coordinate and monitor work to ensure it is produced to a high level of accuracy, in a timely manner and in line with relevant WME Operations procedures, standards and SLAs.
• Ensure departmental guides, processes and procedures are maintained effectively and in line with agreed timescales.
• Support management with timely and appropriate levels of escalation and resolution of risks and issues.
• Support a clear direction and purpose for the team(s) and understand the wider group strategy.
• Ensure and support the teams understanding and adherence to Risk & Control Framework and Policy Frameworks and engage proactively in regulatory and audit reviews.
• Support a culture of simplification and innovation via continuous improvement within the team(s), as well as working collaboratively with Operational Initiatives.
• Support line manager in oversight and delivery of associated changes or project tasks.

What do you need to succeed?

Must‑have

• Excellent leadership skills, with previous experience as a people manager.
• Understanding of the Financial Services sector.
• Proven level of IT proficiency and analytical problem‑solving skills.
• Ability to work independently and as part of a team.
• Strong delegation skills.
• Experience of supporting internal and external stakeholder relationships.

Nice‑to‑have

• Experience within the Financial Sector.

What is in it for you?

We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.

Job Skills

Adaptability, Conflict Management, Negotiation, Office Administration, Operational Delivery, Performance Management (PM), Personnel Security Management, Premises Security, Quality Management, Waterfall Model

Additional Job Details

Address: 32 Gallowgate, Newcastle upon Tyne, United Kingdom
Work hours/week: 35
Employment Type: Full time
Platform: Wealth Management
Job Type: Regular
Pay Type: Salaried
Posted Date: 2025‑08‑01
Application Deadline: 2026‑01‑21
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.