Mortgage Underwriter à Grande-Bretagne

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• Become part of a national evolving Commercial Underwriting function within a reputable and stable organisation
• Act as one of the most senior referral points for our Regional Underwriting teams
• Hybrid role with 3 days a week working from home and 2 days based at one of our offices in Stratford-upon-Avon, Bristol, York, Glasgow or Belfast

Join NFU Mutual as a pivotal member of our Regional Senior Technician Underwriting team, managing complex, high-value cases and ensuring the delivery of technical activity. You will advise, train, and guide others to maintain technical knowledge and capabilities across regions, meeting objectives, KPIs, and delivering exceptional customer service.

You will manage the administration and resolution of intricate cases and referrals, ensuring regulatory compliance and positive outcomes for members. You will also lead training and coaching initiatives to develop team members' technical skills and uphold our customer service standards.

Additionally, you will contribute to strategic planning and development of technical capabilities, fostering continuous improvement, and aligning with company policies. Monitoring and reporting on technical activities and identifying opportunities for enhancement will be key parts of your role, driving efficiency and service improvements.

Please note the internal job title for this role is Regional Senior Technician - Underwriting.

To succeed, you should have a proven track record managing complex Commercial Underwriting cases and referrals, providing technical expertise within a regulatory environment. Experience in developing and coaching others or supporting peer development is essential.

You will also have:

• Excellent communication and influencing skills
• High attention to detail with pragmatic and logical thinking
• Strong organisational and prioritisation skills
• Experience in building and managing stakeholder relationships
• Report writing experience (desirable)

We support an inclusive workplace and value diversity. We encourage candidates to discuss any adjustments needed during the recruitment process. We are a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory, welcoming applications from all backgrounds regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Joining us offers a supportive culture and attractive benefits, including:

• Salary up to £57,500 depending on experience
• Annual bonus up to 17.5%
• Contributory pension scheme, up to 20%
• 25 days annual leave plus bank holidays, with buy/sell holiday options
• Family Friendly policies
• Savings discounts at high street brands, travel, and supermarkets
• £20 monthly gym contribution (T&Cs apply)
• Health and wellbeing plans
• Voluntary benefits including private medical and dental insurance
• Employee volunteering opportunities
• Refer a Friend bonus scheme (£500)
• Life Assurance of 4x salary
• Employee discounts on NFU Mutual policies

We are a leading UK general insurance and financial services company with over 110 years of customer focus. Recognized as a Gallup Exceptional Workplace 2023, we pride ourselves on being a great place to work, supporting growth, and rewarding contributions. Our culture emphasizes respect, community, and sustainability, ensuring our success now and in the future.