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Join NFU Mutual as a Senior Technical Underwriter, managing complex underwriting cases while advising and training team members. This hybrid role offers a competitive salary and a supportive culture within a leading UK insurance company, emphasizing diversity and inclusion.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Join NFU Mutual as a pivotal member of our Regional Senior Technician Underwriting team, managing complex, high-value cases and ensuring the delivery of technical activity. You will advise, train, and guide others to maintain technical knowledge and capabilities across regions, meeting objectives, KPIs, and delivering exceptional customer service.
You will manage the administration and resolution of intricate cases and referrals, ensuring regulatory compliance and positive outcomes for members. You will also lead training and coaching initiatives to develop team members' technical skills and uphold our customer service standards.
Additionally, you will contribute to strategic planning and development of technical capabilities, fostering continuous improvement, and aligning with company policies. Monitoring and reporting on technical activities and identifying opportunities for enhancement will be key parts of your role, driving efficiency and service improvements.
Please note the internal job title for this role is Regional Senior Technician - Underwriting.
To succeed, you should have a proven track record managing complex Commercial Underwriting cases and referrals, providing technical expertise within a regulatory environment. Experience in developing and coaching others or supporting peer development is essential.
You will also have:
We support an inclusive workplace and value diversity. We encourage candidates to discuss any adjustments needed during the recruitment process. We are a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory, welcoming applications from all backgrounds regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Joining us offers a supportive culture and attractive benefits, including:
We are a leading UK general insurance and financial services company with over 110 years of customer focus. Recognized as a Gallup Exceptional Workplace 2023, we pride ourselves on being a great place to work, supporting growth, and rewarding contributions. Our culture emphasizes respect, community, and sustainability, ensuring our success now and in the future.