Manager Operation à Grande-Bretagne

Position: HVAC Operations Manager

Location: Kent

Salary: £55,000-£65,000

Client Service Manager required at a well‑known HVAC contractor operating across UK commercial, healthcare, industrial and education sites. The client has a nationwide presence with regional offices supporting over 130 employees and a turnover exceeding £20 M. They provide installation, service, maintenance, fault finding and repair on air conditioning, chillers, AHUs, ventilation and commercial heating.

The business is set up as an Employee‑Owned Trust, giving employees collective ownership and a share in company profits. The successful candidate will be responsible for a P&L of approximately £1.3 M, managing the service and maintenance contract and operations throughout the patch, ensuring client satisfaction, driving service quality standards, productivity of mobile engineers, continuous improvement, and contract extension and remedial works whilst controlling top‑line figures and cost control.

• Basic Salary £55,000-£65,000 DOE
• Car allowance £500pm
• Annual bonus targeted on net profit, service, compliance & engineer development
• Employee‑owned trust profit sharing scheme, increases with time served
• Pension
• Any further package details to be discussed at interview stage

• Proven service management or operations management experience leading a team of engineers.
• HVAC technical background with knowledge of heating, cooling, wet systems and plant rooms.
• Confident leading technical conversations with clients discussing systems as well as service and maintenance works, schedules and remedial works.
• Proven client facing / customer service skills with experience of service and maintenance contract framework and negotiations.
• Drive for continuous professional development, progression and increasing responsibilities.
• Confident with P&L, budget and cost control.