Removals Operations Manager

Red Recruits; England; On-site; GBP 45,000 - 65,000; Full time

Job summary

A logistics recruitment company in Hertfordshire is looking for an experienced Removals Operations Manager. This role involves overseeing daily operations, leading teams, and ensuring high service standards in a busy environment. Ideal candidates should have over 5 years of experience in logistics and strong planning skills. The company offers a supportive working environment and opportunities for professional development.

Benefits

Pension scheme

Ongoing professional development

Supportive working environment

Qualifications

• 5+ years of experience in operations or team management within removals, logistics, or transportation.
• Strong leadership and planning skills.
• Working knowledge of health & safety regulations.

Responsibilities

• Lead and support the operations team, including drivers and logistics staff.
• Plan and schedule jobs, vehicles, and personnel.
• Ensure smooth daily workflows and timely service delivery.

Skills

Leadership

Organisational skills

Interpersonal skills

Customer service

Planning skills

Tools

Microsoft Office

Logistics software

Job description

Removals Operations Manager

Location: Hertfordshire
Job Type: Full‑time, Permanent

About the Role

We are seeking an experienced and hands‑on Operations Manager to join our busy international removals and logistics team. This role is ideal for a proactive, organised, and customer‑focused individual who thrives in a fast‑paced environment and has experience leading teams, managing vehicles, and coordinating complex projects. As the Removals Operations Manager, you will oversee the daily operations of the removals and logistics services, ensuring efficiency, safety, and exceptional service standards. You will play a key role in workforce management, scheduling, operational planning, and continuous improvement initiatives.

Removals Operations Manager duties include

• Lead and support the operations team, including drivers and logistics staff
• Plan and schedule jobs, vehicles, and personnel efficiently
• Ensure smooth daily workflows and timely service delivery
• Coordinate with clients and internal teams for complex moves
• Manage fleet maintenance, compliance, and health & safety standards
• Monitor performance, implement improvements, and control costs
• Recruit, train, and develop team members
• Resolve operational issues and handle escalations

The successful candidate will have proven experience in an operations or team management role within removals, logistics, or transportation, ideally with 5+ years in the moving industry.

Key Requirements

• Strong leadership, organisational, and planning skills
• Experience managing complex scheduling, dispatch, and vehicle operations
• Excellent interpersonal and customer service abilities
• Working knowledge of health & safety regulations and transport compliance
• Proficient in Microsoft Office; experience with logistics or scheduling software is a plus
• HGV licence and forklift certification are advantageous but not essential
• Experience with removals or logistics IT platforms (e.g., Moveware) is beneficial

You must hold a full UK Driving Licence; a CPC qualification is not essential but considered advantageous.

What We Offer

• Pension scheme
• Ongoing professional development and training opportunities
• Supportive and dynamic working environment
• Chance to shape and develop the operational function of a growing business

Apply / Recommend

If you have relevant experience, please get in touch today. You can also refer someone suitable. E: [e-mail] T: 01376 503567 | 0203 906 6020

*If you’d like to know more about this Removals Operations Manager role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.

Red Recruit specialise in removals, relocations and fine art shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.