Operations Manager

This is Alexander Faraday Limited; Gatwick; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run organisation in Gatwick is seeking an Operations Manager to oversee daily factory and delivery operations. You will manage the customer service team, track deliveries, and ensure compliance with company standards. Strong leadership, communication, and attention to detail are essential. This position offers an opportunity to be part of a growing team in a dynamic environment.

Responsibilities

• Managing the day-to-day factory and delivery functions.
• Managing the customer service team and staff rotas.
• Tracking of the drivers’ movements and routes.
• Ensuring company vehicles are maintained and serviced regularly.
• Ensuring orders are done accurately and delivered timeously to clients.
• Supporting the production operations and ensuring compliance is met throughout the factory.

Skills

Proficient in MS Office (Word & Excel)

Excellent communication skills

Excellent Leadership and motivational skills

Good attention to detail

Job description

Our client has an exciting opportunity to join their fast-growing family-run organisation as an Operations Manager, reporting into the Operations Director.

Main responsibilities:

• Managing the day-to-day factory and delivery functions
• Managing the customer service team and staff rota's
• Tracking of the drivers’ movements and routes
• Ensuring company vehicles are maintained and serviced regularly
• Ensuring orders are done accurately and delivered timeously to clients
• Supporting the production operations and ensuring compliance is met throughout the factory

Requirements:

• Proficient in MS Office (Word & Excel)
• Excellent communication skills both written and verbal
• Excellent Leadership and motivational skills
• Good attention to detail