Operations Manager

WE Talent; Braintree; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established organisation in the United Kingdom is seeking an Operations Manager to lead field-based teams delivering essential services. This role involves managing daily operations, promoting a high-performance culture, and ensuring service excellence. The ideal candidate will have proven experience in managing operational teams, excellent leadership skills, and a sound understanding of budgets and compliance. This position offers a unique opportunity to make a significant impact by improving processes and delivering high standards every day.

Qualifications

• Experience in a fast-paced environment like landscaping or facilities management.
• Ability to balance priorities across multiple sites.
• Understanding of budgets and resource planning.

Responsibilities

• Lead and develop operational supervisors and team leaders.
• Oversee daily service delivery across multiple locations.
• Manage budgets, resources, and contractors.
• Promote health, safety, and quality focus in operations.

Skills

Proven experience managing operational teams

Driving performance and service improvement

Excellent communication skills

Interpersonal skills

Problem-solving skills

Tools

Microsoft Office

Job description

WE Talent are supporting a well-established organisation in appointing an Operations Manager to lead field-based teams delivering essential services across a variety of outdoor environments.

Operations Manager Role

You’ll take ownership of day-to-day operations, ensuring teams are well-supported, resources are used effectively, and standards remain high. Working closely with supervisors and team leaders, you’ll drive continuous improvement and deliver a well-structured programme of works that meets both service and performance goals.

• Leading, motivating, and developing operational supervisors and team leaders.
• Overseeing daily service delivery across multiple outdoor and facilities-based locations.
• Managing programmes of work, ensuring deadlines, standards, and compliance requirements are achieved.
• Monitoring performance, attendance, and wellbeing within teams, fostering a positive and accountable culture.
• Reviewing systems and practices to identify efficiencies and service improvements.
• Managing budgets, resources, and external contractors to deliver cost-effective outcomes.
• Leading investigations and problem-solving around service issues, complaints, or incidents.
• Promoting a strong health, safety, and quality focus across all operations.

About You

We’re looking for a strong people manager and natural leader – someone who can inspire, set clear expectations, and support teams to deliver their best work.

• Proven experience managing operational teams in a fast-paced environment such as landscaping, facilities management, environmental services, or maintenance.
• A track record of driving performance and service improvement.
• Experience managing a programme of works and balancing priorities across multiple sites.
• Sound understanding of budgets, resource planning, and compliance.
• Excellent communication, interpersonal, and problem-solving skills.
• Competence in Microsoft Office and confidence producing reports and performance data.

The Opportunity

You’ll be joining a respected organisation that values teamwork, accountability, and service excellence. This is a great opportunity to make a visible impact – leading a motivated team, improving processes, and ensuring services are delivered to the highest standards every day.

If this sounds like the role for you, we’d love to hear from you, apply today!

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