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Nicholas Associates Group Limited
Sales Executive
Job summary
A leading recruitment agency seeks a Sales Support Executive for a dynamic manufacturing company in Gloucester. The successful candidate will manage the sales order process, maintain CRM systems, and support sales managers. Ideal for someone with strong communication skills, 2+ years in sales support, and the ability to thrive under pressure. This role offers the opportunity to work in a fast-paced environment with demanding customers.
Qualifications
- 2+ years' experience in sales support, customer service or similar.
- Strong computer skills with MS Office and CRM systems.
- Effective communicator, both written and verbal.
- Organised and calm under pressure.
Responsibilities
- Own the sales order process from quotation to delivery.
- Maintain accurate ERP and CRM systems.
- Handle customer queries and complaints professionally.
- Support Sales Managers with meetings and presentations.
- Collaborate with technical and planning teams.
Skills
Tools
Let's be honest. This isn't the kind of role where you quietly process paperwork and wait for the clock to hit five.
This is sales support in a fast-growing, private equity-backed manufacturing business supplying industries where mistakes aren't an option — aerospace, defence, marine and even F1. The pace is quick, the customers demanding, and the detail critical.
If you're resilient, organised and thrive when you've got 10 things flying at you at once, you'll fit right in.
- Own the sales order process from quotation to delivery — you'll be the glue holding sales, planning and production together.
- Keep ERP and CRM systems accurate so decisions are made on facts, not guesswork.
- Be the first point of contact for customers — handling queries, complaints and last-minute changes with speed and professionalism.
- Support Sales Managers — organising meetings, pulling together presentations, and making sure prospects get what they need.
- Work closely with technical and planning teams to keep customer orders moving.
- Spot and fix bottlenecks that slow everything down.
- 2+ years' experience in sales support, customer service or something similar.
- Solid computer skills — MS Office and CRM (Salesforce, HubSpot, etc.).
- Strong communicator, whether it's written, spoken, technical or non-technical.
- Organised, detail-driven and calm when things get hectic.
- A resilient mindset — you don't fold under pressure, you keep pushing.
This is a fast-moving, ambitious manufacturing business that's scaled from £15m to £50m turnover. The customers are world-class, the environment intense, and the expectations high.
But if you like variety, challenge, and being right at the sharp end of things, you'll find it rewarding.
Based in Gloucester — a thriving hub for advanced manufacturing.
If you're up for a role that's demanding, fast-paced and rewarding in equal measure, apply today and see if you're the next Sales Support Executive.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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