Enterprise Account Manager – Global Logistics & Growth

Voiceflow; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading logistics technology firm in Greater London is seeking an Enterprise Account Manager to drive customer satisfaction and manage enterprise accounts. The role requires a strong background in account management, excellent communication skills, and the ability to understand clients' supply chain needs. Responsibilities include optimizing account performance and identifying growth opportunities. Competitive benefits include a pension plan, health insurance, and equity programs. This is an excellent opportunity to contribute to global trade solutions.

Benefits

Lunch allowance up to GBP 15 per day

25 vacation days plus bank holidays

Health insurance including dental care

Employee stock options

Workplace pension plan

Parental leave benefits

Qualifications

• 2+ years of experience in a sales/account management or client-facing role.
• Proven track record of (cross)selling products successfully.
• Experience in customer-centric environments, understanding client goals.

Responsibilities

• Identify and develop upsell and cross-sell opportunities.
• Own assigned clients’ P&L, reporting on financials.
• Conduct business reviews and monitor account health.

Skills

Account management

Customer satisfaction

Negotiation

Communication

Tools

Salesforce

Job description

A leading logistics technology firm in Greater London is seeking an Enterprise Account Manager to drive customer satisfaction and manage enterprise accounts. The role requires a strong background in account management, excellent communication skills, and the ability to understand clients' supply chain needs. Responsibilities include optimizing account performance and identifying growth opportunities. Competitive benefits include a pension plan, health insurance, and equity programs. This is an excellent opportunity to contribute to global trade solutions.