It Support jobs in United Kingdom
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IT Technician
Job summary
A leading IT service provider in the City of London is seeking an energetic IT Technician to provide essential tech support across a network of schools. In this role, you will deliver first and second-line support, manage devices through Google Workspace or Microsoft 365, and maintain classroom technology. The ideal candidate will have at least 2 years of IT support experience and strong troubleshooting skills. This position offers a salary between £30,000 and £33,000 along with various training opportunities.
Benefits
Qualifications
- Minimum 2 years experience in IT support, preferably in a school setting.
- Confident troubleshooting Windows, ChromeOS, and iPadOS.
- Solid understanding of networking essentials.
Responsibilities
- Deliver high-quality 1st and 2nd line support across multiple school sites.
- Maintain desktops, laptops, iPads, Chromebooks, and printers.
- Support and improve school networks including switches and Wi-Fi.
Skills
Tools
Are you an energetic, solutions-driven IT Technician ready to take ownership, drive improvements, and keep tech running smoothly where it matters most?
Join us and play a vital role in powering teaching and learning across a vibrant network of North London schools.
This is your chance to step into a role that s varied, fast-paced, and genuinely meaningful. You ll be the go-to tech expert across your allocated schools solving problems, shaping systems, and delivering exceptional support that helps staff and students thrive.
- £30,000 £33,000 salary (DOE)
- Travel expenses covered for sites beyond North London
- Loads of training and professional development opportunities
- A supportive, collaborative team that values your ideas
- A role that s varied, rewarding, and truly makes a difference every day
No two days are the same but expect to:
- Deliver high-quality 1st 2nd line support across multiple school sites.
- Keep classrooms running by maintaining desktops, laptops, iPads, Chromebooks, printers, and AV equipment.
- Manage users and devices through Google Workspace or Microsoft 365.
- Support and improve school networks: switches, Wi-Fi, VLANs, DHCP, DNS and more.
- Carry out essential updates, patching, imaging, and backups.
- Respond swiftly to on-site issues to keep lessons on track.
- Get hands-on with exciting projects from device rollouts to network upgrades.
- Maintain accurate documentation and asset records.
- Build strong relationships with staff, leadership teams, and your internal IT colleagues.
- Minimum 2 years experience in IT support (school experience a big plus!)
- Confident troubleshooting Windows, ChromeOS, and iPadOS
- Hands‑on experience with Google Workspace Admin and/or Microsoft 365 Admin
- Solid understanding of networking essentials
- Strong problem‑solving skills and the ability to communicate clearly with all types of users
- Understanding of safeguarding, MIS systems, or classroom tech
- Experience with UniFi, Synology, Omada Cloud, or Veeam
- Scripting ability (PowerShell, Bash)
- Certifications (CompTIA, Google, Microsoft)
Apply now and help shape the future of digital learning across our schools!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.