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Senior Customer Success Manager - Cloud Native & Networking
Job summary
A leading network solutions provider is seeking a highly skilled Manager of Customer Success to lead their post-sales organization across Europe. This role involves managing a team of Customer Success Architects, ensuring customer adoption and value realization of advanced solutions. The ideal candidate will possess over 7 years of experience in customer-facing roles, particularly in technical leadership, and have a strong understanding of cloud-native and networking technologies. The position offers competitive compensation in a dynamic and innovative environment.
Qualifications
- Experience leading technical teams in cloud-native infrastructure.
- Knowledge of enterprise customer success practices focused on adoption and retention.
- Exceptional communication skills to influence stakeholders.
Responsibilities
- Lead and develop a team of Customer Success Architects.
- Own customer success outcomes including onboarding and tracking metrics.
- Provide technical leadership across cloud-native and networking areas.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.