PAM / IAM Senior Analyst

The West Brom; West Bromwich; Hybrid; GBP 40,000; Full time

Job summary

A financial services organization in West Bromwich seeks a PAM / IAM Senior Analyst. The role includes managing the PAM process, ensuring effective user access management, and delivering first-class IT support. Ideal candidates will have experience in PAM/IAM concepts like CyberArk and possess strong leadership and communication skills. Join a company that values its employees and offers hybrid working arrangements and generous benefits, including 25 days of annual leave and a pension scheme.

Benefits

Generous annual leave starting at 25 days plus bank holidays

Pension scheme with employer contribution

Social club membership

Performance-related pay scheme

Corporate health plan

Discounted travel cards

Life assurance

Qualifications

• Proven leadership, delegation, and prioritization skills.
• Experience with PAM/IAM concepts such as RBAC and CyberArk.
• Strong communication skills for interacting with all levels of management.

Responsibilities

• Support the PAM/IAM service including incident management.
• Manage end-to-end PAM process including user onboarding and offboarding.
• Monitor PAM service level agreements and account recertifications.

Skills

Leadership skills

PAM/IAM concepts

IT Literacy skills

Interpersonal skills

Job description

Overview

PAM / IAM Senior Analyst

Salary : c. £40,000 per annum

Hours : Full time - 35 hours

Contract : Permanent

Location : Hybrid Working (Head Office, West Bromwich)

The West Brom are looking to recruit a PAM / IAM Senior Analyst on a permanent basis. The individual will support the IT Systems Access Lead in helping manage a team of IT System Access Control Analysts ensuring continual delivery of a high-quality operational service.

Your focus will be for the team to deliver first class IT Support to the business ensuring all staff within the team are meeting defined SLA’s, standards and all processes and policies are followed to provide effective customer service.

Key Responsibilities

• You will support the PAM / IAM Service including incident management, processes and documentation and working with 3rd party support.
• Managing the end-to-end PAM Process including Privileged user on and off boarding, providing temporary / persistent privileged access.
• Monitoring and reviewing PAM Service Level Agreements and account recertifications.
• Maintain and review systems access levels, permissions and privileges.
• Maintain Active Directory (including Azure Active Directory) and Exchange Administration.
• Manage User Access Reviews and Job Role Based Matrices.
• Participate in internal and external audits and ensure they are managed effectively.
• Perform System administration tasks such as User set up, amendments and deletions as and when required (Maintain Starters, Transfers, Leavers for IAM and PAM).
• Ensure Requests are completed within agreed Service Levels Agreements (SLA’s) which may require prioritising requests as appropriate to business needs.

Skills and Experience Required

• Proven leadership, delegation and prioritisation skills
• Experience of PAM / IAM concepts such as RBAC, Toxic combinations management, CyberArk, privileged access management and monitoring.
• Knowledge of PAM / IAM Access control domains including the tools, techniques and procedures used.
• Must have excellent IT Literacy skills.
• Have strong interpersonal and communication skills; capable of explaining simple procedures in writing or verbally with all levels of management and staff; good phone skills.
• The role requires a good level of understanding on administering all degrees of systems access in the technical environments.

What’s in it for you?

We wholeheartedly believe that our people are our greatest asset, that’s why in addition to your salary you will be rewarded with a wide range of other benefits :

• Generous annual leave starting at 25 days + 8 bank holidays, (pro rata)
• Pension scheme where we will augment your contribution by 0.6% (Up to 10.6%)
• Social club membership – dozens of discounts available for a wide variety of family days out and events
• Performance related pay scheme
• Corporate health plan with the option to include family members
• Discounted travel cards
• Life assurance provided by the Society at 4 times your salary

When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We also recognise they have a life outside work, one that has responsibilities and rewards which the Society respects and supports in ways that aim to bring the best out of them. We operate flexible / hybrid working at our Head Office, our Recruitment team will be happy to share further details of this with you if you are interested in applying for a role.

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

Do it today and click apply!