JUNIOR IT SUPPORT ANALYST – LEGAL FIRM – £30-£35,000

www.law-choice.com - Jobboard; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading specialist intellectual property law firm located in Greater London is hiring a junior IT Support Technician to deliver first-line technical support and manage IT operations. This hands-on role requires expertise in troubleshooting, device management, and clear communication of technical issues. Candidates should have previous IT support experience, particularly with iManage and M365. Join a firm known for its great work atmosphere and solid reputation.

Qualifications

• Previous experience in a first-line IT support role.
• Experience supporting and administering iManage and M365 is highly desirable.
• Excellent troubleshooting and problem-solving skills.

Responsibilities

• Provide first-line technical support and assistance to users.
• Manage devices and optimise IT processes.
• Assist with service accounts management and processing IT-related invoices.

Skills

Troubleshooting skills

Team-oriented approach

Technical explanation skills

Tools

iManage

M365

SharePoint

Microsoft Power Platform

Job description

This leading specialist intellectual property law firm headquartered in London, with additional offices in Europe is keen to recruit a junior IT Support Technician to assist the current internal IT team in providing first-line technical support and a range of IT operational tasks.

You will work closely with our MSP and third-party vendors, supporting users, managing devices, and helping to optimise IT processes. This is a hands-on role, ideal for someone with strong troubleshooting skills and a proactive, team-oriented approach.

Key Responsibilities will include Support & User Assistance, Device Management & Logging, System Administration and Optimisation and assisting with service accounts management and processing IT-related invoices, liaising with suppliers.

To apply you will need previous experience in a first-line IT support role, experience supporting and administering iManage and M365 is highly desirable, knowledge of SharePoint and the Microsoft Power Platform, excellent troubleshooting and problem-solving skills and be able to explain technical issues clearly.

In return you will be joining a niche specialist firm with a great working atmosphere and a fantastic reputation.