Employee Benefits jobs in United Kingdom

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PIB Group

Croydon, United Kingdom

Finance

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Yes

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d0ed89ba95a2

8

05.05.2025

19.06.2025

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Employee Benefit Coordinator - Group Risk Croydon PIB Employee Benefits Full time Permanent

We are recruiting for a highly organised Employee Benefit Coordinator to join our hardworking and friendly team in Birmingham or Croydon.

1. Support and deliver services to clients, including administration of renewals and general requirements.
2. Assist Consultants with scheme renewals and rate reviews for products like Group Life Assurance, Income Protection, and Critical Illness, following internal processes.
3. Build effective relationships with clients and providers through knowledge of their schemes and regular communication.
4. Support ongoing client services and project work proactively.
5. Assist advisers and the client-facing team with meetings, reports, quotes, and new business administration, ensuring compliance.
6. Manage workflow within internal service level agreements and processes.
7. Handle client queries, resolving or escalating as needed.
8. Ensure high-quality, accurate work.
9. Manage claims and medical underwriting as appropriate.
10. Maintain accurate records in internal systems and databases for compliance.
11. Assist in preparing employer/employee communication materials, including PowerPoint presentations.
12. Contribute to internal best practices and continuous improvement.
13. Develop knowledge of wider employee benefits products and market through training and qualifications.

1. At least 2 years’ experience in Employee Benefits industry.
2. Relevant qualifications such as Group Risk (GR1) / Healthcare (IF7).
3. Experience as a Group Risk administrator.
4. Experience with schemes, renewals, and market reviews.
5. Excellent questioning, listening, and communication skills.
6. Highly organized with strong administrative skills and ability to prioritize.
7. High accuracy and quality in work.
8. IT proficiency in MS Word, Excel, Outlook.
9. Team player with a positive attitude.
10. Willingness to learn and develop.

We offer a competitive salary and benefits including:

• Holiday allowance with buy options
• Death in Service benefit (x4 salary)
• Company pension scheme
• Generous maternity/paternity leave
• Flexible benefits package
• Discounts via benefits portal
• Referral schemes
• Discounted PIB products
• Employee welfare programs including financial management, health screening, and more
• Attractions discounts, hair and beauty discounts, climate projects, and more
• Learning & development opportunities, professional study options, apprenticeships
• Charity support through PIB Community Trust
• Environmental initiatives to reduce carbon footprint